Mementos by ITC Hotels Jaipur

We were contacted in advance of our check-in around 2 days before by Arnav who made sure we were provided and excellent room given the size of our family, a special cake was ready in our room to celebrate our daughter's birthday and most importantly they were very considerate to allow for a late check out considering our child had taken sick immediately. The breakfast was amazing and had a variety of options to choose from mixing local, pan indian and international dishes. The staff under the direction of Jitender was very accommodating to not only set up tables for us outside but also packed us food to take back to the room to our daughter who was feeling sick and could not come for the breakfast. Jitender also went the extra mile as we got in back from our dinner and even the bar had closed taking orders he was able to get them to cater to us by bringing back the bartender for mocktails to fulfil the requests of the children for mocktails.

Great staff, very polite and caring. Good food. Great villa

Desolate location, difficult to reach. Nothing much to talk about. The building wasn’t much and the restaurants hardly seemed like well adorned and furnished

Truly exceptional service from all the staff and a beautiful well sized room. The food is also superb especially dinner.

The gym was flooded so could not be used which was frustrating. Also the power kept cutting out briefly - this I understand and was no issue other than every time it did it turned the aircon back on in the room which I like to have off overnight. The constant on/off all night was frustrating.

the entire experience of the property was exceptional. All the rooms are villa/suite rooms making it extremely comfortable for a long stay. one of the best bathrooms I have seen in this category we booked suite with private pool, and it was just amazing. pool size was apt and balcony was quite spacious. food at the property was superb especially Indian food options good variety in breakfast. staff was really professional and humble. overall, it was a great choice and experience with the property highly recommended !!

The property was huge and beautiful. The peacocks roaming around was a bonus and the rooms were huge and clean and really accessible.

The service was not upto ITC standards. We faced multiple electricity cuts and the staff was not helpful at all.

The staff and hospitality was great. They made us feel very special!

The approach to the property