7c villa and winery

Very elegant and delicius

Loved everything. I am in awe of the place and the service

Nothing at all. From check into check out everything was 10/10

Everything.

Thoughtful touches such as the welcome drink and late-night snacks.

The service content and process need improvement. We had to carry our large luggage ourselves from the car, across a gravel-covered landscaped area, and then pass through a shared space used by both the reception desk and the restaurant before reaching our room. Throughout the entire process, there was no assistance from any staff—not even help with opening doors. Unfortunately, this felt somewhat inconsistent with what we understand as the spirit of Japanese hospitality. Later, we discovered that cars can temporarily stop at a side entrance, allowing luggage to be loaded and unloaded smoothly without having to pass through the restaurant, the gravel area, or multiple doors. It is unclear why the staff did not inform or guide us about this option during check-in. We believe this was an oversight that led to a less-than-ideal service experience, and we hope it can be addressed and improved promptly.