Edinburgh Central 2-Bedroom Old Town Apartment

Lovely aesthetic; thoughtful details, such as reading material and snacks. As well, there was a fantastic suggestion notebook.

The hall entrance lights didn’t work, so we used our phone lights. Small item that can be taken care of.

Excellent location

Apartment was clean, well furnished with comfortable beds.

Loved it all!

The location is superb. Really accessible, in the heart of the city. Lots of parking options available and brilliant walking distance to everything. The beds were comfortable. The hosts were extremely hospitable leading up to our stay and went out their way to offer help and kindness. Communication was great from the start. Fine enough facilities, has everything you need really for a short stay. Kind “welcome pack” with fruit milk etc.

When arriving at the property I had a resident in the building shout at us (myself and my 2 year old!) as we were lingering outside the property too long for her liking (we found it difficult to find the key box so were waiting outside). This wasn’t a great start and really scared my child. When arriving in the apartment I was taken aback with the uncleanliness of the place. There were clothes labels left on the floor from previous guests, slight stains on the bedding, food crumbs scattered behind and underneath bin. I didn’t feel comfortable with this so had to give a clean before we even spent a night there. I shared my feedback with the hosts once checked out and I was told if I wasn’t comfortable with the cleanliness I should have notified them immediately and they would have cancelled/ rectified the booking, I felt this comment was somewhat unfair, as finding accommodation last minute in Edinburgh is verging on impossible, I have a 2 year old and wouldn’t want to be without somewhere to stay. Upon reading the Visitors log, the previous guest (day before me) had written about mice running around the place. This on top of the uncleanliness made me really uncomfortable. Communication with the host regarding my concerns was great, prompt replies and listened to my concerns. Although, I had to request a part refund due to the uncleanliness of the property, I would expect this would be something hosts would suggest/ offer as a good will apology without being asked. I received £50 for the inconvenience, having paid £343 for a dirty yet (central apartment) I feel this is less than acceptable but have thanked them for the part refund. Although the uncleanliness of the property really did add inconvenience to our stay, we really did enjoy Edinburgh and loved being able to pop in and out of the royal mile having the apartment just there. This is an honest review with many positive points, and feedback that I’m sure will be amended for future guests.