RMS Hostal - Cibeles





6.8Average
(622 Ratings)
"Everyone was smiling and chatty"
Verified guestDon't miss out! Price and availability may change
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Kitchen, Shared living spaces and more
Attractively located in the Reforma district of Mexico City, RMS Hostal - Cibeles is located a 9-minute walk from The Angel of Independence, 0.9 miles from Chapultepec Castle and a 12-minute walk from United States Embassy.
Concierge services
Free WiFi/internet
Non-smoking
Kitchen
WiFi/Internet
Shared living spaces
Family friendly
Housekeeping available
Fire extinguisher
$$$$
6.8Average
(622 Ratings)
"Everyone was smiling and chatty"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Location
1. Dirty
2. Room was dark (no light), extremely small - no place for luggage, linen was not changed until I requested to do so, room was located that bad bathroom and chemicals smell went into the door
3. Room was different from those booked. Room was booked only for women however the men had been placed. Room was a worst possible place for living, i bet any prison room is bigger and much better
10.0 / 10.0
Everyone was smiling and chatty
1.0 / 10.0
Good location
Got a female dormitory, but it was only men?? Don’t really feel like this is okay when stated its for women.
Towel and sheets were dirty with spots. Bathroom was dirty and didn’t even have a towel or paper to dry your hands
3.0 / 10.0
Location was great, price was good, staff was very friendly. We stayed for 10 nights and survived but would not do again. If you have cleanliness standards this probably isn't for you.
I think there's only 3 staff members total and it's open 24 hours a day meaning these girls are way overworked. That could explain why everything is so gross. You see them cleaning but never smell cleaning products, it might just be water. There's just an overall dirtiness to the place. The refrigerator in the kitchen is terrifying they definitely need a better system for cleaning it out, also the stove knobs are caked in grime. Showers all have black mold on the ceiling and there is only 1 hot water heater for all of the showers meaning they are always cold. The sheets do not fit the beds (it appears that the elastic on the fitted sheet is all stretched out). Our sheet popped off every time we sat down. It's pretty gross that there is no waterproof protective sheet on the mattresses either, it's just bare dirty stained mattress. All of the budget private rooms are in the lobby, so they are pretty loud. Pictures online are definitely photoshopped. This was our first hostel experience, so I really didn't realize how bad it was until we had a tour meet inside of another similar priced hostel that was stunning and didn't smell like hot trash (the lobby trashcan itself wafts throughout the room no matter if they change the trash bag there is clearly something rotting at the bottom.)
6.0 / 10.0
There was an indoor courtyard area that was kind of cool and there was a really nice cafe next door. Close to a big metro station
The bathroom was pretty disgusting. There were specks of mold all over the ceiling. There was also no shower drain, it was just a hole.
The walls of our room were super thin, there was a window in our room that let a lot of light in from the hallway all night long.
The one staff member that was there the entire time did not speak any English at all.
Lastly, we had to pay for an extra night and could not get a refund. Our flight had been changed completely and we wanted to switch our Sunday night to Friday night and I emailed several times and never got a response. Then they made us pay for the extra night anyways.
6.0 / 10.0
It’s a nice neighbourhood and right next to a branch of Rosetta panaderia
The female dorm room was only 2 beds, but I’ve seen bigger broom cupboards. They wouldn’t give a key, so the room was open all the time to everyone and it didn’t have lockers so was insecure.
4.0 / 10.0
Location
In the first room we got, the door couldn’t lock. The staff didn’t believe us and took 20 minutes for them to come try it at figure out we were telling the truth. They offered us to downgrade with no refund, which didn’t seem like a very good deal.
We kept inquiring about the other visibly vacant “double superior” rooms, like the one we had booked, but they gave all kinds of excuses like the system was down etc., before a cleaning lady chimed in and had the receptionist help us because my girlfriend is mexican.
So he let us switch to a room with a lockable door, of the tier we had paid for. Great. Except the new room didn’t have neither windows or AC.
1.0 / 10.0
Location was ok
The room I got was not the one I booked in the site and did not match the photos. June is Mexico is rainiy season but its humid and hot and the room didnt have a fan and if open the windows the mosquitoes enter the room. The blinds were broken so no privacy, it was dusty and the floors were a bit dirty but the ABSOLUTE WORST WERE THE BED BUGS. At 2 am I was working on my computer(btw the internet is not reliable) and the beadboard had like small and large bedbugs. I went to the staff and he kindly helped me moved my stuff to another room but I was not able to sleep properly. Next day I was told the supervisor would show and he didnt, I had to call Booking to get my refund as Im sure they would have not done it without my complain to Booking. The kitcken doesnt have enough supplies and the bathroom in the first floor is horrible. Staying in this place was a nightmare and some of the staff gaslights you and act as like they were doing you a favor...I suggest you find another place
1.0 / 10.0
Wifi and location
Staff is un professional
I stay 7 night
I say Your receptionist 2 days before when my reservation end
Please I stay 5 night more
Please give me new reservation
He say ok no problem I'm here
And after one day casually i asked how much cost next 5 nigts
He say we don't have any room
I say i have still room 2 nights more
But you say not more after 2 days
How possible
Your staff is irresponsibles and not know about English
Your clean lady i say after 5 night please clean my room
She said no
I say room is not clean properly when i get room
Here is hair of womens
And not perfectly clean
She say
Its not big problem
And go
Your staff is not good and not friendly
4.0 / 10.0
The location is good. 24 hour reception is also a plus.
The hostel was to "WOKE". Europeans were living in the hostel instead of renting an apartment. Everyone who was a long term guest insulted me not realizing I am a Mexican Citizen who could speak perfect English and other languages. The hostel didn't have a sign so it kind makes me wonder.
1.0 / 10.0
Staff friendliness and location
Room not ready in time, had to wait for one hour
Washrooms were dirty and only one toilet per an extreme amount of people
Walls are extremely thin and we could hear everything, including other people having “fun”
6.0 / 10.0
Terrace and would recommend a private room for shorter stays
That they do not provide hand soap, also a brown flower that let popping up around me…
1.0 / 10.0
There was no warning about how loud it would be, we could completely hear conversation in front of the building below her window throughout the entire night motorbikes cars, people having sex in the next room it was a completely sleepless night. And, our room was soooo cold
7.0 / 10.0
Great location, good value for money, and the rooms were comfortable. Certainly a very good deal to get your own room in an area like this. Staff were also helpful and accommodating.
The bathrooms are not the cleanest, and the walls feel like they are made of cardboard. You will hear EVERYTHING that goes on in rooms next door. Still, if you don't mind this, it is a great value for money.
4.0 / 10.0
The locations
That I have scars on my back from the bed frames, hot showers are nearly impossible and the WI-FI is TERRIBLE
7.0 / 10.0
Staff and location are the highlights! They have a terrace that’s great for chilling
For what I paid everything was solid ! A few plumbing/water problems and the bathrooms are well shared n used
8.0 / 10.0
Tiene muy buena ubicación con camas cómodas que no pasamos frío y la habitación que nos tocó fue acogedor solo que estaba un pequeño por el precio para ser dos personas con cuarto propio
Las regaderas no estaban del todo limpias y había una que estaba tapa y tenía todo el charco de agua y definitivamente tiene mucha agua caliente pero no baja el agua fría y al menos yo me costaba mucho bañarme porque me andaba quemado
7.0 / 10.0
La ubicación es buena, cerca del metro y puntos de interés.
Solo hay un wc, 2 regaderas y no funcionan bien. Los lockers para pertenencias son miniatura, con trabajo cabe una mochila muy chica. No hay contactos en la habitación para cargar el celular durante la noche.
7.0 / 10.0
La habitación tenía buen tamaño y estaba limpia
Que conservarán mi llave cada vez que salía , me da desconfianza que puedan entrar a mi habitación cuando ya están mis cosas . Y que la chica de recepción nunca estuviera en su lugar de trabajo incluso cuando llegamos no había nadie que abriera la puerta o contestara el teléfono nos tuvimos que meter cuando alguien salió y subí piso por piso buscando un empleado para poder hacer check in aunque la actitud de la chica es muy servicial
7.0 / 10.0
la ubicación es excelente
se escucha todo en las habitaciones y el baño estaba descuidado
9.0 / 10.0
Quarto espaçoso e excelente localização para os pontos turísticos e metrô.
Cozinha não é muito convidativa.
1.0 / 10.0
El trato del personal y su ubicación.
Ya es la segunda ves que le hospedó ahí, la primera todo 10/10 por eso fue qué regrese pero esta ocasión la cama tenia chinches y no 1 ni 2, encontré 5, me picaron horrible y tuvimos que pasar la noche sentados sobre la cama ya qué era de madrugada cuando paso eso y teníamos inseguridad de salir a buscar hotel.
10.0 / 10.0
Exelenete Ubicacion y Atencion del Personal.
1.0 / 10.0
Las recepcionistas muy amables
El colchón estaba muy duro y estaba hundido en medio . No era lo que esperaba y tenían problemas con su drenaje
1.0 / 10.0
NADA!!
Olía a desagüe, un solo baño para mucha gente, no hay utensilios para planchar ropa, no habia agua para beber en esos 3 dias que quede y tuve que irme porque el lugar era horrible. El cuarto que me toco era incómodo, no me podía moverme dentro del cuarto, la escaleras para la litera hacian que me dolíñieran los pies, el personal de la recepción era grosera. Que suban fotos de los cuarto que tiene disponibles con el precio que ofrecen. Pésimo lugar. Nada recomendable
7.0 / 10.0
La ubicación
Olor a caño cerca de los baños
3.0 / 10.0
N/a
Habia niños gritando y corriendo cerca de las habitaciones lo cual no permitió un buen descanso. Se presentaron discusiones y conflictos durante la madrugada lo cuál también interrumpió el descanso.
6.0 / 10.0
Ubicación
Baños muy sucios
7.0 / 10.0
Tiene lo básico para un hospedaje de paso
Las camas están incómodas y los colchones están sucios
10.0 / 10.0
Todo bien siempre que viajo a CDMX me quedo y nunca he tenido problemas
Huele mucho a madera deberían poner más cuidado en las camas o aire acondicionado
7.0 / 10.0
L ubicación
La incómodidad del colchón
10.0 / 10.0
La ubicación súper buena.
Que tienes que esperar para usar el baño si alguien lo está usando.
8.0 / 10.0
La habitación estaba muy bonita limpia y cómoda
Me pareció preciosa el espejo era tan bonito la cama estaba a gusto pasé un poco de frío por la temporada, pero no importa, tiene una gran vista la avenida y está muy fácil llegar
Me pareció un poco incómodo que pedí una habitación junto al balcón y las persianas no cerraban bien entonces me daba la impresión de que me estaban observando desde afuera sin embargo el vidrio es polarizado y no se veía eso es lo que yo me sentía observada.
Además ese día una persona estaba haciendo un desastre porque según él lo estaban secuestrando y hasta fue la policía, estuvo rarísimo, pero estoy segura que tal vez estaba drogado o algo así.
1.0 / 10.0
La ubicación.
El colchón para dormir está en pésimas condiciones. Hundido, viejo e incómodo. Justo ese día a otro viajero no le respetaron su reservación y el hostal quería cancelar así nada más, dejándolo a la deriva. Yo me fui del hostal y creo le dejaron mi espacio hundido y en pésimas condiciones para dormir.
2.0 / 10.0
El lugar estaba bien ubicado
Nos dieron una habitación que nada que ver con las fotos, ruidosa al lado del área común de la entrada principal, si no era el timbre para abrirle a un huésped, eran los huéspedes hablando a todas horas, se sentaban a trabajar desde las 6am haciendo llamadas.
10.0 / 10.0
ubicacion y seguridad ante todo
sin comentarios
7.0 / 10.0
La ubicación es muy buena.
El pequeño lobby es lindo, podría ser para trabajar o simplemente pasar el rato.
Solo hay un sanitario por piso, hay más de tres cuartos por piso y un solo sanitario. Me parece insuficiente.
3.0 / 10.0
La hubicacion
Las sábanas estaban sucias de fluidos sospechosos, no hay privacidad, las persianas son transparentes, en baño está muy sucio, le falta bastante mantenimiento.
Cuando pedimos cambiar de habitación por la ventantana que estaba habierta y que daba a las escaleras, nos dijeron que colocarían una cobija con unas ligas y unos clavos.
3.0 / 10.0
La habitación no es como se muestra en la foto, demasiado pequeña y no tiene privacidad ya que se encuentra junto al lobby y el muro es de tablaroca por lo que el ruido en las mañanas no te deja descansar.
FAQs
Is parking included with this hostel?
Parking is not specified as an available amenity at RMS Hostal - Cibeles. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hostel?
We didn’t find pool listed as an amenity for this hostel. It may be worth double checking if a pool is important for your stay.
Is RMS Hostal - Cibeles pet friendly?
Unfortunately, this hostel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at RMS Hostal - Cibeles?
We found 9 amenities for this rental. This includes concierge services, free wifi/internet, non-smoking, kitchen, and wifi/internet.
