La casa di Giò: piccolo gioiello in centro Como

Spacious, clean and near to main area of city. Apartment was superb and had everything we needed and more.

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By far the best apartment I’ve stayed in Como over the past 15 months: stylish, cosy, fully equipped, affordable, and topped off by Gió’s exceptional hospitality. Highly recommended !!

Nothing comes to my mind !

We are extremely satisfied with our stay. The apartment was spotless, beautifully renovated, and finished to a very high standard. Everything felt new, clean, and well maintained. The location is excellent, with easy access to all the main attractions, restaurants, and the lake. The kitchen was fully equipped with everything we needed, as was the rest of the apartment. The host was very responsive and helpful, answering all of our questions quickly and even providing assistance outside of normal working hours. We truly enjoyed our stay and would definitely choose this apartment again. Highly recommended!

The apartment itself was excellent - everything apparently nearly new including renovated building. But gaining access was an UNMITIGATED DISASTER. We were to receive a code to open a key-safe (method unstated) but none came. In continuous rain, we tried to contact somebody for TWO HOURS. Workmen working nearby for the owner tried to help, but to no avail. After TWO HOURS in the rain (my wife in tears), occupiers of the adjacent apartment spotted our predicament from their balcony and somehow indirectly contacted the owner, apparently out of the country. It is a daft arrangement to rely on a third party (Booking.com?) to provide the essential code, without providing access to the owner. That's not all. The day before we left, another couple arrived expecting to have the apartment. It had been double-booked with an overlapping day. They tried to get Booking.com to book and pay for a night in a hotel, but apparently were refused. What these poor people eventually did is unknown. Furthermore, this couple would also have been unable to access (arriving on their booked day) because they too had received no key-safe code. Further. There is an unmentioned "key hazard" on leaving the apartment for the last time. Renters are instructed to leave the two keys inside the apartment. If you did that and closed the door behind you, then you would be unable to open the heavy steel street door - and would end up trapped between the now-locked apartment and the unscalable street door. Another arrangement is needed. Otherwise it will happen to someone. No form of apology or compensation has been received. Don't use Booking.com for any complicated arrangement - they don't care.