Apartment Feratjer

Great location and beautiful apartment!

Nothing

Appartement très agréable et bien équipé à deux pas du port et de la Riva. Arrivée et départ très faciles et bien expliqués par l'hôte qui est très gentille.

La peut être un peu bruyante si vous laissez les fenêtres ouvertes le soir, mais c'est vraiment le seul petit bémol de cet appartement.

Ubicación genial, el apartamento con todo detalle. Anfitrión de 10

nada

The apartment itself was good - this is the only reason I rated it 5 instead of 1. It is spacious and in a good location, and has more or less anything you may need.

When we arrived at the apartment, we noticed that the second bedroom was locked. When we asked about it, we got told that we are 2 people and they have prepared two beds for us (1 room - twin bed). Which was a surprise, as we booked an apartment with 2 separate bedrooms. We were told that the second bedroom is for families???. We have insisted on having a second bedroom available, as this is what we booked, and the owner, I presume, said that we should have informed her about it. I am still confused. What should I inform her about - about wanting the apartment and facilities I have booked? Overall, we did get the second room prepared, but after back and forth requesting it to be available. I found the interaction to be unprofessional and rude. Overall, if the owner had apologised straight away and fixed it, the review would have been different, as I should not have had to spend time requesting to have something that I had booked and paid for. I did not pay for half an apartment; I paid for the whole apartment, and that is what I should receive.