The Shrubbery Hotel
Top rated by guests





8.2Excellent
(213 Ratings)
"The hotel was lovely, perfect location for myself and my mum who attended a ghost hunt at the prison, 8 minute walk and we were there. Debbie the owner was so lovely and accommodating from the moment ..."
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Located in Shepton Mallet, 15 miles from Longleat Safari Park, The Shrubbery Hotel provides accommodations with a garden, free private parking, a shared lounge and a restaurant.
Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
WiFi/Internet
Shared living spaces
Garden
Accessible Parking
Family friendly
Smoking allowed
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(213 Ratings)
"The hotel was lovely, perfect location for myself and my mum who attended a ghost hunt at the prison, 8 minute walk and we were there. Debbie the owner was so lovely and accommodating from the moment ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The staff were good and hotel clean , the bar and food were very good and we had a pleasant stay.
The hotel was in need of refurbishment
9.0 / 10.0
Good breakfast not overfaced. Fairly close to Showground and in centre of town, good parking
Nothing
10.0 / 10.0
The hotel was lovely, perfect location for myself and my mum who attended a ghost hunt at the prison, 8 minute walk and we were there. Debbie the owner was so lovely and accommodating from the moment we arrived. We enjoyed a couple of drinks from the well stocked bar within the hotel. The breakfast the following day was incredible! Such good value for money and absolutely delicious 😋 we will definitely be returning.
8.0 / 10.0
Location perfect for local tourist sites . Car parking free outside in front garden and plenty of it.
We only had one bedside table lamp. As we both read in bed it would have been nice to have had another one. Perhaps somebody took it as there were 2 last year.
9.0 / 10.0
Clean, welcoming, basic amenities in the room but absolutely adequate. Restaurant on site, bar on site, breakfast available - overall absolutely fine! Very friendly staff, onsite parking :)
Bit chilly in the middle of the night, the cold woke me up, extra blanket provided but it was still too chilly with the single pane windows so struggled to sleep due to that - perhaps in the winter the heating will be switched on during the night, we are only in autumn. For the price I think breakfast should be included.
3.0 / 10.0
Location, room was warm when we arrived.
Very outdated. Shower did not work and extremely cold at night. Bed uncomfy.
8.0 / 10.0
perfect location, lovely cosy room.
6.0 / 10.0
Location ok.
100 is a lot to pay in this town. No breakfast included in the price!
10.0 / 10.0
Parking was conveniently right outside and was greeted warmly and checked in efficiently. Lovely biscuits and posh hot chocolate in our room which my son loved. Comfortable and warm room. Perfect location to walk into town or the prison, which we were there to visit. Quiet location so had a great sleep and the huge cooked breakfast was served by friendly staff, very tasty and great value. All in all it was perfect for us.
Nothing
9.0 / 10.0
Value for money & location
Not fancy but very comfortable
8.0 / 10.0
Location was ideal to be able to walk around Shepton Mallet after I'd checked in - 2/3 supermarkets within walking distance as well as Costa/Greggs/Subway. Hotel is having a re-vamp but this didn't detract from a good stay.
I should have asked for a fan as I didn't like to leave the window open with a little ledge outside my room - but once I realised there wasn't one it was a bit late so my fault!
9.0 / 10.0
Central to shops& town. Free car parking on site
Shower over bath
5.0 / 10.0
Staff were friendly and helpful. Breakfast nice and good value
Shower over bath with shower curtain, can’t stand shower curtains. Water took eternity to warm up and was not a good flow. Bathroom outdated & spoiled the rest of the stay
10.0 / 10.0
Location great right in the centre with parking. Room and bed great for a one night stay. Menu looked good but we didn't have time to try it. Another time... We would come again. Cosy country hotel and I think they would help you with anything.
9.0 / 10.0
Every member of staff was friendly and professional and went the extra mile to ensure guests were looked after. Location was excellent for town
Nothing i didnt like
10.0 / 10.0
There was parking on site which was great. The staff were so welcoming. We had lunch and breakfast and both were lovely. Our room was perfect.
Nothing.
8.0 / 10.0
The location was good staff were helpful
Found the tv was quite old and bed not very comfortable
10.0 / 10.0
Debbie, the owner is an amazing lady. Always available and so friendly & helpful.
The food was simple fayre but done very well with good quality ingredients.
Our bed was very comfortable and the whole place is very clean.
The place is a little tired but the evidence of a steady, progressive restoration is clear to see.
8.0 / 10.0
Excellent location in the centre of town with on site parking. Close to a couple of good restaurants and a decent wine bar.
The hotel is simple and practical. It is not a boutique type hotel nor is it like a major chain hotel. It is unique and quirky in a good way.
No complaints.
8.0 / 10.0
Exactly as expected, clean and comfortable. Breakfast was very good and reasonably priced. Nice that they provide some small bottles of shower gel, body lotion & soap and coffee/tea facilities in the room.
Took a while to get the shower (over the bath) to the right temperature and pressure wasn't great but it served a purpose and wasn't a major issue.
8.0 / 10.0
Good location for town centre, friendly staff and free car parking. Comfy bed and room was light and airy.
Lunch was tasty, with large portions and it was hot and freshly made. Breakfast was included and that too was tasty and hot with a selection of cereals and juices to start. Quick service.
Room could do with a towel rail and a luggage stand. Blinds need to be darker for sleepers who don’t like bright light in the summer early hours. Carpeted toilet area will make cleaning trickier.
8.0 / 10.0
Location excellent for what we wanted . Breakfast was not included. Breakfast menu varied and paid for what we wanted separately to room.
Can't think of anything. Suited us down to the ground.
8.0 / 10.0
No lamps by each bed, lighting was dim.
Very basic room for the price.
7.0 / 10.0
Good Location For Visiting Kilver Court Garden
Very Friendly Staff
Wash Basin Could Have Done With Having A Plug
5.0 / 10.0
Very outdated, beds clean,breakfast fine stairs very dirty ok for a budget hotel
10.0 / 10.0
We had the most wonderful stay at The Shrubbery! The location was perfect for our requirements. The room was clean, cosy and laid out very well. The bed was really comfortable. A lovely bathroom with a bath and powerful shower over it. The breakfast was great and excellent value for money, as was the bar! We loved sitting in the pretty and peaceful garden. Such wonderful and attentive staff - thank you, Debra and team! We very much look forward to our next visit to Shepton Mallet, and will be sure to stay here again :)
There was nothing to not like!
10.0 / 10.0
Location great and parking included!
Bed was a little hard for us 😕
8.0 / 10.0
Excellent location which I needed for visiting Shepton Mallet Hospital, just 20 min walk. Easy free parking, room basic & a bit tired but spotlessly clean & a comfortable bed. Good home cooking, breakfast included, lunch & dinner available at reasonable prices. Lounge, bar & garden to relax in. Small family hotel with friendly, helpful & flexible staff.
Nothing really. Paid the same for one person as for a couple but that's normal. A chair would have been nice in the room, although would have been a tight fit.
10.0 / 10.0
The rooms are comfortable, breakfast is delicious and the location is great (less the 30 minutes to Cheddar Gorge and Glastonbury).
There is a small market practically in front of the hotel and also restaurants.
8.0 / 10.0
Very friendly staff
9.0 / 10.0
Great place to stay, Lovely friendly staff who really cared. Central to where we needed to be, also a great stop off point travelling either further north, or south.. Great food, lovely comfy bed..
Just a lovely place.. No complaints whatsoever..
8.0 / 10.0
Staff very friendly. Breakfast was good. We ate in a couple of meals in the evening. Service was good.
Furniture in room was old and could have done with updating.
Bathroom was very small
9.0 / 10.0
Great location. Fantastic breakfast. Spotlessly clean. Comfortable bed with a selection of pillows. Good variety of tea, coffee and hot chocolate in the room. Really quiet, had a great night’s sleep. Staff were fantastic. We were starving on arrival and ordered sandwiches, these were freshly made and delivered to our room, delicious!
If I’m being picky I couldn’t get the shower head to sit exactly where I wanted it. But it wasn’t a problem.
10.0 / 10.0
I absolutely loved this gem of a place. It is so quirky and full of charm. The owner is amazing. Debbie is friendly and goes the extra mile to make sure your stay is great. I had an evening meal which was tasty and the beef burger was homemade. Delicious. There's a good choice of breakfast as well. I had smoked salmon with scrambled egg one morning and a full English breakfast the next. Both delicious and nothing was too much trouble for Debbie. Thank you for looking after me and I will definitely stay here again if I return to Shepton Mallet.
8.0 / 10.0
Excellent breakfast with good choice. Staff very friendly and helpful
Room was more basic than expected. En suite was tiny - very little space.
8.0 / 10.0
The hotel is in a good location, close to the town centre. The staff were friendly and the food was lovely at the hotel. Breakfast was plentiful. Ample parking. The only thing I would say is that the decor, hotel interior and bedrooms need a bit of TLC. The bathroom carpets need to be removed as not very hygienic. The bed was too soft for me but husband was fine with it so that is personal preference.
Not much happening in Shepton Mallet itself but nearby Wells was lovely and worth a visit
8.0 / 10.0
Very helpful staff, good location in centre of town with parking. Good breakfast included
Shower not very powerful
7.0 / 10.0
We have stayed in the Shrubbery before. We understand it is under new ownership. In some areas the hotel needs some maintenance, but I am sure the new owners will be working towards this. We like the hotel.
The room was cold when we arrived, There was a small electric fire, not suitable to heat the room. However when the central heating came on the room was fine.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Shrubbery Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Shrubbery Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Shrubbery Hotel?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and bar.
