Canvas The Heights in Birmingham





6.8Average
(102 Ratings)
"Bed was not comfortable.
Location is good."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Garden, Accessible by lift and more
A 15-minute walk from Bullring Shopping Center in the center of Birmingham, Canvas The Heights in Birmingham features accommodations with free Wifi and access to a garden and fitness room.
Free WiFi/internet
Non-smoking
Gym
Heating
WiFi/Internet
Garden
Laundry services
Accessible by lift
Fire alarm
Fire extinguisher
$$$$
6.8Average
(102 Ratings)
"Bed was not comfortable.
Location is good."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing
I had a very disappointing and stressful experience with Canvas The Heights (Birmingham).
They accepted my payment first, and only afterwards told me the accommodation is for students only. That restriction should be made clear before taking someone’s money. Once they informed me, I immediately requested a refund — no refund was issued.
To resolve the situation, I tried to replace myself with a student. The student arrived as arranged, but the staff then gave her a room that already had another occupant. This wasted the student’s time for close to an hour and left her having to travel back late at night, which was completely unacceptable and unsafe.
Even after all of this, they still did not make any proper attempt to refund me, despite me paying for two nights.
Overall: poor communication, poor customer service, and extremely poor handling of a basic issue. I would not recommend this place based on how they treated this situation.
If you want, I can also rewrite it in a shorter, sharper version for Google Reviews (where short reviews often hit harder), or a more “legal/complaints” tone for emailing their management.
9.0 / 10.0
Reception staff, the en-suite, the laundry
How hot the room got on summer days, water pressure just about adequate, in the shower, but it could be a lot better, the cleaners didn’t seem to clean the kitchen at all.
9.0 / 10.0
Good space
Not the properties place but a noisy building place over the road
9.0 / 10.0
When I read the reviews I was really unsure how its gonna turn out because some reviews were really negative but to be honest I really liked everything about it, the studio was spacious and clean and the bed was super comfortable!! The staff was friendly and the city centre is close by!
9.0 / 10.0
Security
The bed
7.0 / 10.0
The location was alrighy, okay system and everything. Felt a bit secure.
The staff, constant lying and contradicting. Love putting everywhere how they’re „aVaiLabLe 24/7” but never pick up the phone, reception doors are locked at certain times giving false advertisement of the whole twenty four-seven thing. Only one person was genuinely helpful at this resort, wish I got his name but he was a black man that wears a hat and has glasses, bless him.
9.0 / 10.0
The Staff were really Good as you could not fault them at all and was always there to help whenever there was any sort of problem which there wasn't many to start of with but always was eager to help .
The only problem was that there was minor works going on in the complex with some refurbishment works getting carried out and i had a couple of minor incidents with the workmen working there who didn't understand certain house rules but the staff rectified it straight away so I was happy with that .
8.0 / 10.0
Helpful staff who dealt with problems such as leaking fridge freezer and various queries and requests
Continuous noise of traffic. lack of waste basket in room.
5.0 / 10.0
It's cheap, it is a halls of residence for students and used as a hotel outside of term time. It is still a student property so if you don't mind sharing facilities with students you're good
It was very basic but this was to be expected. I asked for dirty towels to be collected and this just didn't happen. They said someone would clean the room after 6 days and this simply did not happen. There were constant flies in the room that somehow found their way into the fridge. Always finding dead flies in the fridge stopped me from using it for anything more than a drink chiller. No air conditioning, room was unbearably hot at night
10.0 / 10.0
Bed was not comfortable.
Location is good.
Staff was good and cooperative.
6.0 / 10.0
It's clean, decent space for single person, did like the public kitchenette. Main Lobby was nice, and the staff were quite chill. Sadly, didn't get to try the gym. Do like the relaxed policy on being able to use all facilities 24/7 and entering/leaving the building vicinity without any bother, considering would spend more time out with friends and would need to get back at unusual times.
The lack of hot water for showering in private rooms. The room I was in had a non-functioning valve on the shower for the heat. The sink itself also seemed to had been clogged, so it would be full in 10 seconds of turning it on and take couple mins to drain. Other than that, don't think there's anything else to personally blame - the surrounding area of the dormitories feels shady, but that's moreso a problem of the city itself.
8.0 / 10.0
Good for value
Fair facilities
Could have been cleaner
8.0 / 10.0
Security and safe place to stay. The location is central and rooms are clean
Lack of fresh air going through the corridor and kitchen
6.0 / 10.0
I liked the staff very understanding.
There was no lock in the room so I kept waking up whenever I heard a noise thinking someone was trying to go in. And the bed felt like the mattress spring is starting to go bad so I'm recommending you to check the mattress just as if it comes out and someone gets hurt it won't be good. As it is a hazard. Also the table in F1201 kitchen is broken when I leaned on it I almost fell. To the Staff please check the rooms and kitchen safety at least once a year or when you're informed of a problem.
9.0 / 10.0
Best location and nice comfy rooms for single travelers.
please open it for every one not just students, as some people are visiting for a few days, for exams only, they don't have a student status.
8.0 / 10.0
Small single rooms with private shower and toilet (no air conditioning). Kitchen with stove, oven, and fridge. Cutlery and cooking equipment provided in room. Good for solo travellers.
Tiny bit out if town centre, but not too far (10 -15 min).
5.0 / 10.0
I had my own bathroom and shower
When I got to my room the linens and towels were still from the last guest
Due the fact that i had a late arrival and checked in at 9:30pm and check in stops at 10pm there wasn’t anything I could do about
Plus I was woken up 2 separate times to be asked if I was checking out or not
Communication seems to be lacking and just kinda blah
10.0 / 10.0
The security , privacy and comfortbility.
The window views and noise outside but that couldn't be helped.
1.0 / 10.0
No me quisieron alojar
No me han devuelto el dinero
3.0 / 10.0
I servizi (Palestra, Biliardo, Biliardino)
Il bagno
Posizione a 20 Min a piedi dal centro
I servizi:
- biliardo (accettabile ma rotto)
- Ping Pong senza pallina
- Palestra sporca
- Lavatrici: sporcano non lavano
Lo staff:
non parlano, per ogni richiesta (cuscino, forchetta) almeno 3 volte e almeno 4 giorni per riceverli.
Camera:
- Frigorifero inutilizzabile (puzza assurda di chi era stato in camera precedentemente)
Pulizie:
Inesistenti, sporco in tutto il complesso e anche nei corridoi nei quali é presente il cartello "Block "D" is cleaned every day" (Visibile dalle foto).
Odori:
Molto forti in tutta la struttura (da Italiano)
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Canvas The Heights in Birmingham. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Canvas The Heights in Birmingham pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Canvas The Heights in Birmingham?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, gym, heating, and wifi/internet.
