VILLA CARMEN MENYBER

Was a great villa , location was good but had to drive to places , we had a lovely time

There wasn’t enough bathroom towels for everyone , could have been set up for us the back table and chairs and umbrellas , there was a lot of ants even without food left out

Perfekt läge med vacker utsikt över hav och berg. Fin soluppgång över bergen. Ingen insyn. Nära till havet, ca 10 minuter att gå. Gångavstånd till restauranger och ett litet supermarket, vid Marina hotell. Jättefin djup och stor pool (ej barnvänlig) Bra tvättmaskin med torkstreck utanför.

Menybers registreringsprocess i en usel app. Vi tvingades ägna många timmar med den krånglande appen för att få tillgång till nyckeln. Bemötandet i chatten var otrevligt. Mycket myror mest vid poolen men även i köket. Men det får man acceptera när huset låg så fint i naturen. Det hade varit bra med ett badrum till. Sängarna var hårda och korta, ca 180 cm. Vår son på 194 sov inte bekvämt. Fick sova med fötterna utanför.

Das große Ferienhaus liegt hervorragend auf einer Anhöhe in einer kleinen Siedlung etwas außerhalb von Nerja mit toller - überdachter -Terrasse und unverbautem Blick auf das Meer. Der Pool bietet ebenfalls einen freien Blick auf die Küste. Das Haus ist perfekt geeignet für zwei Familien, mit zwei Badezimmern und vier Schlafzimmern. Parkmöglichkeiten für zwei Fahrzeuge sind direkt vor dem Haus vorhanden, sehr praktisch.

The pool is large and seemed always at a pleasant temperature. It gets the sun all day (it was July) The view from the pool and terrace is fantastic also. The location of the property was perfect for us as we had 2 cars rented. There are 3 fantastic restaurants within 5-10 min walk and you could walk to a couple of beaches (although recommend bus/car as it's at least 10mins to our preferred beach - Playa Vilches) Playa Vilches has sun loungers you can book (15 euros for 2 and a parasol) and there's a kiosk for drinks/snacks and a restaurant. Also ample parking if you get there in the morning. As you can see below we had a long list of things that were wrong with the place when we arrived. What I will say is that whilst these should never have been an issue to begin with the rental office did promptly address them. They provided a pedestal fan for the living room to bolster the air flow (suggest one or two more for the size of the place though!!) 3 additional parasols, ant and mosquito repellent, new fridge (didn't offer to restock it mind you when our food was spoiled from lack of working fridge for 24 hours!) and a shower curtain. The sun loungers and extra expense we had to pay to be able to use them comfortably was never addressed (by the owner)

When we arrived we were very disheartened by several things. 1. Air-con only in the bedrooms and we were provided one tiny fan for the rest of the vast living areas. Please put this in your property description!!! 2. There are no pool towels provided - this is not mentioned in their booking.com ad and given every other villa we have stayed in has provided these we did not bring any. We had to go to Aldi and get towels for our party of 7. An expense we could have done without. Please put this in your property description!!! 3. The sun loungers were dirty. When we told the rental office we were told this was the responsibility of the owner and they would ask him to rectify. He never showed up the whole 10 days we were there. Given pool towels were also not provided, we had to get something to cover these in Aldi also - more expense. 4. There were 2 fridges - neither were working and we were not told about this. We arrived with a full Aldi grocery shop and nowhere safe to put our cold food (more wasted expense). The morning after we arrived I received a call from the rental office to say a fridge would be arriving that day (we'd still at this point not been made aware of this and I had sent two emails since my arrival which were not addressed at this point) It was on that call that I asked about the list of items I sent them an email on that were not satisfactory. 5. One of the 2 showers was missing a shower curtain 6. There were 4 parasol bases but only 1 parasol (a broken one was left by the side of the pool) 7. Trash floating in pool upon arrival 8. Picking up the keys was inconvenient particularly if you need to leave early to get to the airport and their office only opens at 8am! There's a locked box on the gate - why can't they use this?! 10.No welcome pack with phone numbers to call or how to use anything in the house etc. Very impersonal