New Pyramid Front Hotel

A beautiful hotel with spacious and modern rooms. The restaurant and cleaning staff are very friendly and the view is fantastic.The surrounding area is Old Cairo and accordingly run-down, but the hotel can't be blamed for that. We always felt safe.

-1 point: The problems started as soon as we arrived. Our room was fully booked and they wanted to put us up in a shabby staff room for one night. We refused and were taken to a partner hotel. Unfortunately, this hotel was so poorly insulated that we could hardly sleep because of the honking cars. -2 points: The next day, we were picked up from the hotel and told that our room was ready. However, it was a room without a view of the pyramids, which we had specifically booked and paid extra for. We complained about this and were then given the room we had booked. -3 points: After we finally got our room, we were asked to go to the reception desk to pay. For some reason, the total price was about USD 50 higher than what we had booked. After a long back and forth with the management, we finally paid the price we had booked. All of this is very unfortunate and made our stay less enjoyable.

The staff were so lovely during our stay! The view is stunning opposite the pyramids, very surreal to take in from the rooftop (with pool :) !) Best towels I’ve had at a hotel! And freshly made bread and tasty Egyptian & western breaky. Would recommend. Thank you for the ring :)

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The stay was exceptional with a rooftop that looks right over the pyramids. The staff were so attentive to everything you need! Samar was fantastic and consistently checked in to make sure I was looked after. Location was incredible and will definitely stay again when I’m in Cairo!

The reception staff was great, supportive, and professional especially “Suhaila” and “Noorhan” as both of them were smiling all the time, patient and fast action.

The room maintenance was bad as I faced a serious issue with electricity connection, TV connection, and AC connection.