Halvard Apartments at Castletown

Location, presentation, cleanliness were all perfect. The views are incredible front and back. We found the staff very friendly and helpful

Unfortunately the small bedroom. It was too small. The bathroom would benefit from a toilet brush and better lighting over the mirror. Perhaps a cupboard in the kitchen to hide the airer.

Location and comfort of the apartment was excellent, will look forward to staying again in the future.

Nothing not to like

I liked the location right in the middle of the old town, the concierge was pleasant enough (we didn't have a very long conversation), the WiFi and TV was good, communication with the landlord was good.

I needed an overnight stay to be close to a two-day music event, so I booked the apartment in the same town. After my first enquiry I got told that the apartment was not available before 15:00 on the day - but when I rang the doorbell at 14:30 (the weather was really bad, and I wanted to get in and unpack), the concierge opened immediately, handed me my door keys for an apartment on the ground floor ... and was gone. The concierge was pleasant enough, but didn't show me around the apartment or explained the facilities to me. I should have insisted on that, because - as it turned out - I wasn't able to get the heating in the bathroom going - over two days. So the shower was a very unpleasant experience: everything got cold and wet, nothing was able to dry out. And that set the tone for the overall experience: - Ground floor rooms are usually a bit darker than rooms in higher levels, so the mainly dark color scheme of the walls didn't help. And the bedroom window went out to another wall, maybe 2 metres away. - One outer wall in the living room/kitchen was mouldy, but since you couldn't open the windows, you couldn't dry it out. - In the kitchen there were no lights under the cupboards - you only had the chandelier on the ceiling as a light, but since you stood with the back to it, the working surface of the kitchen was overshadowed. - One lamp had a broken light, but since I was only there for a night, I did not bother. - Doors were partially blocked by cupboards, so you couldn't open them fully. - The mattress was very tired, and it was a Queen bed - so there would be no chance for two people to have a good nights sleep. Bottom line: As much as I liked the location, I did not like the experience staying in the apartment. You really got the feeling that someone wanted to take as much money from you as possible (in this case 150 GBP), but did not want to do/invest much for it.

Clean and convenient.

Perfect really. Clean, modern, everything you could want and more. Great location, views.

Be careful of bathroom sink. Turn on water to fast..you could get water in your lap! But after you learn the first time, not a big deal.

Very clean and located in the heart of town. Very well equipped.

Generally everything was great. I did book a sea view room but I wouldn’t consider one window in the bedroom as a proper sea view.

The staff kindly placed anniversary balloons in our room for our anniversary

There was nothing particularly wrong with our stay

The central location. Convenient to shops, bus and restaurant. Easy access to all amenities and locations. Will definitely stay again if possible in the future.

No towel rails in the bathroom. The heater rack (not working) is not really convenient to hang large towels to dry. The kitchen worksurface could do with more light and cupboard downlights would be great. Other than those two minor items all was well laid out.