Portie Deluxe Suites by DA'HOME

Good location. Very clean and stylish.

It wasn’t made clear that accessing the property meant a trawl up a cobbled street - difficult for us older folks!

Perfect location for easy walking or direct bus along the coast or into Porto. Many shops and restaurants nearby too. Spacious, stylish room with huge terrace overlooking the river mouth/sea - very comfortable and huge bed. We will only stay here if we come back to porto!!

Addition of a microwave and some plates / cutlwey would make it perfect and easier to enjoy lunch or dinner on the terasse. No hotel facilities like a bar or common spaces but the staff we’re on call and responsive plus hotel cleaning every day.

The room was beautifully decorated and spacious with a fantastic balcony. My only complaint was there wasn’t an ice machine. But yet they had a small refrigerator?

No ice machine

Location is great. Overlooking the sea and right at the end of the tram line so a great spot to get to and from the city centre

The service at this property and value has plummeted. This was our third visit when I rated them 10/10. Things have changed for the worse. No staff on site. Incredibly unwelcoming check in. It’s now all done remotely: we had received no email about this change so it took us several phone calls to find someone human to speak to. We were then emailed conflicting instructions. Another couple were trying to check in too and they were upset and overwhelmed by the whole process. Shocking service although we eventually spoke to someone called Caterina who was very helpful. Our room smelled of drains, the shower needed fixing and part of the curtain came down when we opened them. Reqllly frustrating not having someone on site. The check in was worse than a travelodge experience We were eventually moved (on the second day) to another room which was fine. I did ask for a 50% refund and am still Waiting for this.