Braidhaugh Holiday Lodge and Glamping Park

Friendly reception staff and the caravan was well equipped and clean

Can’t fault it

A lovely caravan with hot tub. Super clean and well equipped.

A hairdryer would have been good. Also it would be useful to have a clothes airer to hang wet towels and swimwear after the hot tub.

Location was excellent. Pod was clean, had everything we needed and staff were very helpful.

Maybe some information about heating inside pod. We were a bit too warm at times but didn’t know how to adjust heating.

It was a lovely location and very spacious

We really enjoyed the stay but the caravan was absolutely filthy and we had a power cut and couldn’t get through to the helpline for a while. The sofa was covered in stains and smelt awful, every time I tried to go to reception to complain it was shut. The door on the master bedroom didn’t shut properly. The handle on the en-suite was broken and my daughter ended up getting stuck inside due to this. Both sinks were rusted and had no cover over the plugs. Behind the cushions of the sofa were what looked like mushed up sweets. I have pictures and videos of everything I have described. When my partner took the keys back he complained and the woman at reception laughed it off and said “oh was the boss not happy” which I think was highly unprofessional, she didn’t even acknowledge the complaint.