Hotel Sierra Resort Hakuba

Amazing amenities, staff extremely friendly and polite. Private and public onsens were great. The shuttle service worked well.

I would suggest adding a few hooks for towels to hang upon. We were in a family suite and there was not enough places for the wet towels.

Public hot springs.

Private hot springs And location.

Everything ! The services and facilities on site were amazing!

Beautiful location with stunning views of the surrounding mountains and resort. The room was very clean and comfortable, and we had a great view from our window. The staff were polite and welcoming throughout our stay. The onsen was a fantastic experience and definitely one of the highlights of the hotel.

The hotel is quite expensive, and unfortunately there were very limited food options for vegetarians. At hotels of this price range, chefs often try to accommodate dietary requirements, but this was difficult here. Even the miso soup was confusing — we asked three times because the smell made us unsure, and were told the first two times that it was vegetarian, but the third time we were advised that it contained fish. Transport was also a bit inconvenient. The bus stop is quite far, and the complimentary hotel transport starts late in the morning and returns quite early from the ski resorts. Taxis were difficult to arrange in the mornings.