VILLAS NEW LANZASUITES PLUS

It was clean and modern and had everything we needed

Nothing

Nice and cosy Villa

Nothing to be honest

The property was modern & clean. In the perfect location and the staff were very friendly and helpful

Needed more towels and a few extra cooking bits in the kitchen.

The location was good, and it was quiet.

I expected so much more from the description. The welcome pack was okay, but so many people said it was "good". The hot tub was cold, there was scum in the water (unlike the communal one which was spotlessly clean). The bungalow was a lot smaller than I thought it would be. The tv in the bedroom wasn't working. There was no air con, just a noisy fan. There wasn't ample toiletries for our stay. There was no one around in reception for the whole of the weekend. They open Mon - Fri, 9 - 5. We arrived Thursday at 5:30, and there was no one around. We "checked in" the next morning. This was brief, and no "tour" of the accommodation was offered. We tried to message the reception staff over the weekend on the WhatsApp number we had been given, but no one responded. There was also mention of drinks in a fridge near the pool. I didn't see this. There was also a "poolside" shower room you could use when you checked out before your flight. It was disgusting. It required a good clean and a lick of paint. I was wary of even using the toilet. There was also a faulty or old hot tub dumped outside our bungalow by the maintenance staff, I presume. It was unsightly.