Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this apartment rental
Offering mountain views, Tauernlust Outdoor & Relax in Mallnitz features accommodations, a garden, and barbecue facilities. Wellness packages is available for guests.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of Carinthia, Austria
About this apartment rental
Offering mountain views, Tauernlust Outdoor & Relax in Mallnitz features accommodations, a garden, and barbecue facilities. Wellness packages is available for guests.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Spa
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Garden
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Outdoor Cooking
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Ratings and reviews
8.2 / 10.0
Excellent(26 Ratings)
100% verified reviews
1.0 / 10.0
Dissapointing
Nothing, read my big comment. I was struggling to give you a bit higher grade just because in the end we spent a lovely time in Mallnitz and we will come back ( not with you of course), but the way you handled the situation in general was not OK. Hope you will learn something from it.
I booked a two bedroom apartment with no cancellation option. We informed the property in advance about our arrival time and guests details. On arrival at 18:30h our host just showed us the accommodation which was not what we booked. It was one bedroom apartment, bedroom with double bed, bunk bed above it and something that was turned into bed opposite the double bed.
We came with two small kids in the evening just to be shown unacceptable accommodation which we did not book.
They offered a compensation, but it was absolutely unacceptable for us to stay for 7 days in this.
When I refused they tried to find alternative in the city for us. They did find an ok place, but the place did not have availability for the entire time we wanted to stay, the garden was not good and my yoga sessions I was looking forward to did not happen.
Yes, in the end they did offer some kind of support for the alternative, but the reason for me to write this is that they blamed it on booking.com for making double booking, which is really strange.
First of all, I'm in the hospitality business myself and booking systems advertise what you tell them and you have to check them.
Second, when you saw "double booking" you prepare solution in advance, notify the clients and offer a compensation package. You do not wait a family with two small kids to arrive and make it a done deal, just because your other clients came first, hoping they will accept what was offered.
Third, I'm travelling and book my accommodation via booking.com for over 20 years, I have booked places from Asia to Central and South America and I have never ever experienced "double booking" or any inconvenience whatsoever. And no, I do not book 5 star hotels, I have booked some really dodgy places, private accommodations but I knew what they were and never had any issue.
9.0 / 10.0
Appartamento carino e dotato di tutti i confort. Posizione tranquillissima e vicina a tutto.
Niente di grave, ma sarebbe comodo un armadio nella camera da letto dove mettere tutti i vestiti della valigia.
8.0 / 10.0
Sehr schöner Urlaub mit gutem Preis-Leistungsverhältnis
Geschmackvolle, funktionelle, gut gelegene Unterkunft. Freundliche Gastgeber.
10.0 / 10.0
Geweldige plek voor natuur genieters. Dank je wel Marielle voor de gastvrijheid. Je hebt het top voor elkaar.
Moderne nette keuken en badkamer. Goed bed en ja dan is de basis gewoon top. Fijn op het balkon eten.
Niets
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Tauernlust Outdoor & Relax. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Tauernlust Outdoor & Relax pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Tauernlust Outdoor & Relax?
We found 22 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and gym.
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