Hotel Tila
Top rated by guests





9.4Outstanding
(371 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located in Cholula, 10 miles from Acrópolis Puebla, Hotel Tila has accommodations with an outdoor swimming pool, free private parking and a terrace. The property is around 7.1 miles from Estrella de Puebla, 7.
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Family friendly
Safe
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.4Outstanding
(371 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Location
n/a
9.0 / 10.0
Really lovely hotel in a great location. Everything was very clean and felt up to date/new. My room was spacious with a very comfortable bed and even a small outdoor space. The bathroom was equally spacious with lots of towels and toiletries - very large lovely shower. Great location in the heart of Cholula - walking distance to most places. They were able to keep my car safely parked during my stay and had attentive helpful security.
The only things I found frustrating were when I tried to extend my stay on Booking.com and was able to do so on the site, they then told me that Booking was not up to date and therefore I could not extend my stay as there were actually no rooms available. They were then unable to cancel my reservation, and I was also unable to cancel it on my end and am waiting to hear back from Booking to get my money refunded. This was just a frustrating process and that they could not simply cancel the reservation to ensure I did not get charged. I also asked if they had any water at the front desk and they said there was water in my room for drinking, which to me implied that the water bottles were complimentary as they did not offer any drinkable water as a facility to guests. I was then charged for the two water bottles I drank.
9.0 / 10.0
Central location, stylishly furnished , very friendly staff especially at the parking garage.
The capsule coffee machine didn’t work. And yes, I have some experience with these. They provided the wrong capsules.
The bathroom is not separated from the bedroom.
10.0 / 10.0
Everything was beautiful litteraly everything
The property is in a beautiful area close to everything 🤩
8.0 / 10.0
Great location and ambience.
Rooms and bed were fairly small with only curtain door to toilet and shower.
10.0 / 10.0
Well conceived, modern design. Friendly, service oriented staff.
6.0 / 10.0
Design
For some reason you had to ask for the air conditioner control as it was an special request
10.0 / 10.0
Very kind personal and amazing location.
I loved it all.
10.0 / 10.0
They where amazing the room was always clean! Excellent customer service, everyone was so attentive and friendly! Will definitely stay again!
6.0 / 10.0
Excelente service very nice and professional. Location also great.
Beds were rock-hard. Very uncomfortable...also no fan. No restaurant. Rooms too small.
9.0 / 10.0
The room was very clean and modern.
There was no air conditioning and the one door out to our balcony was right next to our next door neighbors window.. which we heard them talking/singing/playing music. Wish we knew there was no A/C but that was our fault.
9.0 / 10.0
The rooms are lovely, a good size, extremely comfortable beds, great shower, good supply of towels, two basins. The temperature always seems to be just right although I didn't see any aircon or heating; perhaps not needed. The pool was not crowded and although not large, was fine for swimming a few lengths. There was plenty of room to park and the staff were very helpful and pleasant. The building is modern and nicely designed. Great view from the roof.
Mostly everything was great, just some small inconveniences: the pods for the coffee machines didn't fit the machines and fell through, we had to ask for different ones. The pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for people to lie down on or what, it wasn't clear and they didn't look or feel comfortable. To date there's no restaurant or bar although I believe they are planning this for the future (and hopefully a rooftop bar to take advantage of the view!). Some people may object to the shower and toilet walls being glass and completely transparent; there's a curtain between bathroom and bedroom area but it seemed a little stuck when I tried to pull it over. The bathroom design is nice but it maybe an idea to make the lower part of the glass walls opaque for a little more privacy when using the bathroom facilities.
9.0 / 10.0
- Great design around the hotel, pool, rooms.
- Location in the centre and a few minutes away from the archeological site.
- Friendly helpful staff.
- Decent variety at the breakfast.
- Nice pool when not crowded.
- The pool is relatively small. It hasn't been crowded, but if it could easily feel so if more than 4 people were there.
8.0 / 10.0
Great design
No restaurant
8.0 / 10.0
The bed was very soft and the jacuzzi was great.
A little expensive considering their is no air conditioning so the nights were hot but other than that everything was good.
10.0 / 10.0
fabulous hotel, spotlessly clean, great location and the staff were so friendly and very helpful, we wish every hotel we stay in was this good.
10.0 / 10.0
everything!
understand the hotel is new. I was missing breakfast
10.0 / 10.0
The atmosphere was calm and great.
10.0 / 10.0
New hotel, with an exquisite combination of the old structure with modern design. Best location in town, very comfortable rooms, need to share that restrooms do not have doors but a curtain and we had 3 minors in one room so might be bit uncomfortable when there are more than a couple, there was not an issue for us. The only down size to the hotel is that there is no AC as most places in the area, but they did not even had fans and the weather outside was hoy and the rooms were warm at night…other that this, the hotel to stay in this area.
I did included on the previous question….read above
10.0 / 10.0
Hotel Tila is an upscale hotel in a great location for the Cholula archaeological site. Very welcoming staff. The room was quiet, very comfortable and extremely clean. Across from the hotel there is a great breakfast, lunch, and dinner place. There is a nightly jazz bar above the restaurant, very cool.
9.0 / 10.0
Beautiful and well designed architecture, excellent service from motivated staff. Great location, parking inside, good hot water, great view from the rooftop.
No restaurant, no bar yet (coming soon?). Mattresses were rather hard.
8.0 / 10.0
staff was great. the aesthetics is super cool.
They're not done creating the facility - still no restaurant/bar and that was a little inconvenient. It'll be great once that's done.
10.0 / 10.0
Beautiful contemporary styled hotel
10.0 / 10.0
Brand new clean pet friendly
9.0 / 10.0
Pero me gusto mucho el hotel en si y era comoda la cama y eran muy majos y la piscina es un plus aparte de que es muy bonito y tiene aparcamiento en el medio.
Me gusto mucho la habitacion aunque no habia puerta entre el baño y la habitación y las vistas eran muy malas a un patio. y eso daba un poco de ruido dentro.
10.0 / 10.0
Todo
6.0 / 10.0
La ubicación
No hay room service, no fueron muy atentos, se escucha el ruido de las otras habitaciones y al baño le falta privacidad
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Tila. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Tila. Enjoy the water!
Is Hotel Tila pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Tila?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
