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Estrella de Belem B&B and Spa

Top rated by guests

Off site

Continental breakfast

Patio, Restaurant/places to eat, Banquet/Function facilities

Restaurant/places to eat, Food and drinks, Dining area

Bed

9.6Outstanding

(130 Ratings)

"Perfect location, so quaint and characteristic. Small and personable, with a beautiful rooftop view of Cholula. The staff was amazing, offering wide range of services from complimentary coffee delive..."

Verified guest

Don't miss out! Price and availability may change

9.6 / 10.0

Outstanding(130 Ratings)

Hotel in Cholula

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This charming 19th-century mansion is located in central Cholula, just 656 feet from the Great Pyramid and Royal Chapel. Its rooftop terrace offers a pool, hot tub and amazing views.

Amenities at Estrella de Belem B&B and Spa

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Garden

Family friendly

Map of Cholula

city location on map

Nearby attractions

Ex-Hacienda de Chautla

Ecoparque Metropolitano de Puebla

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

9.6Outstanding

(130 Ratings)

"Perfect location, so quaint and characteristic. Small and personable, with a beautiful rooftop view of Cholula. The staff was amazing, offering wide range of services from complimentary coffee delive..."

Verified guest

Don't miss out! Price and availability may change

$$$$

9.6 / 10.0

Outstanding(130 Ratings)

Hotel in Cholula

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cholula

city location on map

Nearby attractions

Ex-Hacienda de Chautla

Ecoparque Metropolitano de Puebla

Available Rooms

About this hotel

This charming 19th-century mansion is located in central Cholula, just 656 feet from the Great Pyramid and Royal Chapel. Its rooftop terrace offers a pool, hot tub and amazing views.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

9.6 / 10.0

Outstanding(130 Ratings)

100% verified reviews

9.0 / 10.0

It’s a very lovely and serene place with very nice staff. I enjoyed my stay very much.

I ordered breakfast ala carte, otherwise it was ridiculously expensive. Don’t bother with the coffee, it was very weak. I think their espresso machine is broken, or someone doesn’t know how to use it.

The shutters in my room did not close properly and I had to keep them closed with a chair. My room had many books on the shelves but they were all locked up! Books are for reading!

10.0 / 10.0

Absolutely perfect place to stay while traveling in Cholula. Hospitable, lovely staff with excellent food and top notch

Perfect location, so quaint and characteristic. Small and personable, with a beautiful rooftop view of Cholula. The staff was amazing, offering wide range of services from complimentary coffee delivered to our rooms every morning to a 24 hour staff member on duty at the front door at all times.

We loved everything!

10.0 / 10.0

Ideal location if you are looking for a peaceful haven in Cholula. The staff went over and beyond to make our stay comfo

Tranquility, ambience and costumer service.

9.0 / 10.0

I got a great facial

Staff the best host and tourist guide

Spa does not have enough equipment or shower

10.0 / 10.0

I love this hotel and highly recommend it.

I truly enjoyed the breakfast and visiting with all the staff.

We were assigned a room that had the restroom in a loft. Both my husband and I are unable to climb stairs so we asked to be switched. Unfortunately the new room was a queen size bed instead of a king as we had requested and paid for.

9.0 / 10.0

Quiet, clean and comfortable quarters in the heart of Cholula

We moved to this hotel halfway through our stay in Cholula because our other accommodations were too noisy and loud. Our room at Estrella de Belem was by contrast perfectly clean and comfortable and silent. We slept amazingly and had a wonderful stay! The view from the rooftop was also a huge plus.

It was a little annoying not to have our own key to the front door of the hotel. But having the staff open it each time was not a problem, they were always there :)

8.0 / 10.0

Very nice hotel. Would stay again.

Location was wonderful. The room was spacious. There was a small rooftop pool we did not use. There is a beautiful view from the rooftop. The hotel is on a Main Street yet quiet. The staff was wonderful especially Daniel.

Tv had intermittent problems. Bathroom was on second floor of room.

6.0 / 10.0

Great location. Nice building. Overpriced

We enjoyed the size of the room. That there were not many guests. The building is nice. Bed is comfortable. Price was too high even with discount.

Not enough power plugs to connect and charge your phone. Only 2. Only 1 side table for 2 beds unacceptable. Some of the furniture is a bit outdated. Breakfast was not included. Parking was not included. No amenities. Swimming pool was dirty and not usable. Beverages not included. No fridge.

10.0 / 10.0

Exceptional

The location was excellent. The breakfast and service were great. The room was comfortable and clean.

9.0 / 10.0

Wonderful. Magical. Accepting. Sharing.

Food and staff were top notch. Very helpful with suggestions and any problems that came up. If we had an issue, which was rare the staff solved it immediately. The rooms were beautiful. Especially the master suite.

It’s noisy. But the location is worth it.

10.0 / 10.0

The place was very clean, and has good ambiance and location. The staff was excellent.

Breakfast was good, coffee was a bit weak. Better coffee would be a good improvement.

The bed was not comfortable.

10.0 / 10.0

Exceptional

The room was perfect, and we loved the breakfast in the patio!

10.0 / 10.0

Exceptional

A really amazing property with the friendliest staff you can imagine. Rooms are great!

We had some hair on the bed, but overall it was still very clean.

10.0 / 10.0

Exceptional

Great location, very nice staff

.

10.0 / 10.0

Most beautiful stay at the best location in Cholula.

The check-in was quick, and the room was wonderful. The indoor garden is really beautiful, and the staff was super nice. They brought us nieve de guanabana (soursop sorbet) when we checked in! We didn’t check out the pool, but the breakfast was delicious. Also, the location was perfect for our one day stay to explore Cholula.

Nothing.

2.0 / 10.0

A 3 star hotel at best

The location was great, and the place was quite nice when we walked in. Rooms were spacious and breakfast was good as well. Amenities inside the room were alright, but average, considering this is rated as a 5 star hotel.

The AC dripped, and we reported this to the front desk in the afternoon and headed out. Upon returning, the front desk person said he did not send anyone to check the AC because "there was an event", and since it kept dripping, he went inside the room at 11 pm, climbed up to the AC and "checked it". When we asked if it was fixed, he said "I don't know, I have never done this". We asked to change rooms because the constant dripping was annoying, and he said there were no rooms available. His partner, who supposedly would be able to fix the AC, came in at 11.30 and offered us a single bed room (now there were available rooms?). We had initially booked for a room with two double beds, and had to accommodate in a single double bed, which was very uncomfortable. At breakfast, the staff was inexperienced and it really showed. When we checked out, we told the front desk lady about the event and she said she could only reimburse 40% of our stay, instead of owning up to their mistakes and making a full refund or offering other type of compensation. This is a 3 star hotel at best.

10.0 / 10.0

My stay at Estrella de Belem was Awesome!!! Thank you for everything!!

It was beyond what I was hoping for in all of the best ways. Staff was very courteous and went out of their way to make sure I was comfortable. Breakfast was great. Property is close to everything. Very clean and nice. Rooftop pool nice as well. Very relaxing. When I left I had to catch an early flight out of Mexico City and they arranged an early cab and woke me up, had coffee to go ready for me. A phenomenal experience and I plan on returning with my family ❤️

They were great. I honestly can’t think of anything I would improve

10.0 / 10.0

Exceptional

Fantastic. Everything I like it. Thanks so much

No

9.0 / 10.0

Beautiful, small hotel (6 Rooms) a couple hours drive from Mexico City.

Beautiful rooms, pretty courtyard garden, central location, nice view from roof, easy walk to everything you could want to see, buy, or eat. Very good breakfast included. Secure parking off street.

Cold Floors (recommended to Reception to provide disposable slippers like found in Japan or Korea).

10.0 / 10.0

Exceptional

Outstanding, helpful people. Very nice. Breakfast was 1st class. After a few days I had to leave at 4;00 am,. they asked me if I would like a sandwich to go since I left early. Very nice and then they walked me to my car. A+ staff. I will stay there again. And in walking distance of everything.

10.0 / 10.0

Exceptional

Very exclusive! Only 7 suites! Loved everything about it! Front desk was very nice and accommodating with early and late check-in and checkout. Our upgraded suite had sunken jacuzzi in the large bathroom, high ceilings, comfortable king bed, sitting area, good A/C and very spacious. The delicious gourmet breakfast was well organized, placing orders the evening before. Location was perfect! We’d love to go back!!

10.0 / 10.0

Exceptional

Ideal location. Next to jazzatlan Outstanding cuisine and restaurant service. Great place.

10.0 / 10.0

Exceptional

The service was extraordinary. The staff was helpful and very kind .

The pool open a bit late

9.0 / 10.0

Superb location and service

Location, location, location Staff friendliness and flexibility Roof terrace with incredible views, especially at night Quiet Incredible massage by Karen

Absence of warmth inside the room: it was very surprising to not see one single rug in the entire property and specially inside the room and bathroom. The floor ceramic is very cold, and with the high ceiling and lack of colors, it makes the room uninviting, not cozy. I even thought that might be on purpose to give the place a monastic sense, but who wants that at a luxury price. Please through some of the beautiful local textiles around. Also more fluffy pillows.

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