Houghton House Suites

I liked the quiet area, house clean garden and not having to share kitchen and bathroom with other guests

Two secondary bedrooms doors didn't have privacy Their showers didn't have hot water

The staff was very pleasant, friendly, and helpful, and the property's labelling was very helpful. The house was clean and neat. Board games, chocolate on pillows, wine, goodies, and the pets' water bowl provided were a bonus with a personal touch. The hostess was lovely to deal with.

The two bathrooms were a bit tiny, and the hot water did not last long. The outdoor and garden cleanliness could do with improvement. There were a lot of ins and outs of members living on the property, which was a little distracting and noisy.

The kitchenette has a mini fridge with a carton of fresh milk, an electric kettle, and included instant coffee, tea, sugar, and biscuits. The Wifi worked except for a spell one day when there was a power cut, and then it worked intermittently. There was parking inside the property. A wonderfully friendly couple carried our bags upstairs to the first floor apartment, and then down again for our car. The shower has hot and cold water. Enough towels and bed linens, hand towel and toiletries were provided. When we requested bedside lamps, Geeta provided them the same day. When requested, Geeta gave a Wi-Fi password for laptop. (QR code posted inside for getting We-Fi with smart phone). We could store some food in the fridge and sometimes ordered UBER EATS for breakfast, which worked fine.

A Wi-Fi password posted inside would have been helpful; Not being very techy, we needed to get help from a neighbour to get Wi-Fi via a QR code. The water from the kitchen tap needed to be filtered; it ran a bit brown. (We fortunately brought one with us; it would be super to have one provided). Lights at the far end of the room when you come in at night, so slightly awkward. Shower runs either hot or cold water, but nothing in between. (Okay for me; getting clean while the hot comes through, then rinse in cold). Lights all LED, hard on the eyes at night. It would be ideal if mosquito screens could go up on the windows and doors. Closing the curtains at night with lights out, kept most of them out, but there's need for open windows for fresh air in the summer, and a few mosquitos made it in to bite us at night. Not many, but enough to call for scratching during the days.

The place was clean and comfortable

The stuff didn't attend to me when I had a problem, they treated us like we poor because we are black,lack of care .really wasn't happy with the stuff, stayed with no TV working and after calling no one bother to come and help