Hotel Lucerna Ciudad Juarez
Top rated by guests





8.1Excellent
(475 Ratings)
"Love all the about it"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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This hotel is 15 minutes from Juarez International Airport and the Azteca industrial park. The hotel offers an outdoor pool surrounded by gardens, free Wi-Fi and an on-site restaurant.
Business facilities
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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Top rated by guests
8.1Excellent
(475 Ratings)
"Love all the about it"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Clean, comfortable and thoughtful. Very friendly and helpful staff.
8.0 / 10.0
Convenience, security, cleanliness, friendly staff.
The confusion over breakfast being included, miss information from desk staff, ended up costing us money and missing out on all breakfasts but the last day.
10.0 / 10.0
Love all the about it
Everything was good
10.0 / 10.0
Excelente hotel. Recomendado.
4.0 / 10.0
Location
Sink was clogged, shower was broken, we couldn’t shower
10.0 / 10.0
Breakfast buffet was excellent, great choices of food and excellent taste.
Nothing
2.0 / 10.0
The properly was fine bit the cleaning was not too good.
The room was not clean and air was too poor.
7.0 / 10.0
I love the floor 6 very beautiful, loved that everything is back to normal. I also noticed they were very plight not like the old visit. Good god Lucerna.
Didn’t have a chance to swim I hoped they closed at least at 11or 10:30pm, Also I think the room need a little more extra on the cleaning. Price was higher then expected.
3.0 / 10.0
It was nice and clean.
6.0 / 10.0
Location
AC in room was not working, housekeepers left our room door open. Breakfast too expensive
10.0 / 10.0
the view. The service at the bar. the food.
Everything was good.
7.0 / 10.0
Gorgeous view from our balcony. Very friendly staff on premises. Definitely clean rooms.
When I took a shower. The water began rising and would take a very long time to drain. Same with sink. Some of the furniture had wood trim that was broken off. A little outdated.
10.0 / 10.0
Hotel is perfect
The property itself is exceptional
7.0 / 10.0
needs newer towels, bed sheets etc
10.0 / 10.0
Privacy
That they close the pool by 9:45
6.0 / 10.0
I guess ok, the second day rooms were better cleaned.
The restroom had a little bit of hair. price is to high use to be a good price and service was great, know everything was over the top. I thought I had breakfast included but I didn’t, breakfast use to be so delicious this time it wasn’t. I had to pay for buffet for my 4 year old $20.00. 😳 The staff that they had back in the day was so awesome today it’s not that great.
3.0 / 10.0
Locwtion
The AC didn’t work for 2 days when the temperatures were 95+ Fahrenheit!and they didn’t put in enough efforts to make our stay comfortable. It was unbearably hot in the Room.
7.0 / 10.0
Breakfast was very good and the front desk and restaurant staff were very friendly.
Under the beds were too dirty.
The bed are too small, I traveled with 2 kids.
8.0 / 10.0
Internet was fast and had several stores at walking distance. Great water pressure
The towels could be upgraded and i went to purchase my own pillows because of the Smell the hotel pillows had.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Lucerna Ciudad Juarez. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Lucerna Ciudad Juarez pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Lucerna Ciudad Juarez?
We found 2 amenities for this rental. This includes business facilities, and concierge services.































