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iStay Hotel Ciudad Juarez

Top rated by guests

Night, On site, Swimming pool, Swimming pool, Time of day

Swimming pool, Swimming pool

Bed

Bathroom

Bedroom

8.4Excellent

(1,228 Ratings)

"Everything"

Verified guest

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,228 Ratings)

Hotel in Ciudad Juarez

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located 1969 feet from Rio Grande Shopping Center, iStay Hotel Ciudad Juarez offers a swimming pool, a gym and a business center with free Wi-Fi. The air-conditioned rooms feature flat-screen satellite TV.

Amenities at iStay Hotel Ciudad Juarez

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.4Excellent

(1,228 Ratings)

"Everything"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,228 Ratings)

Hotel in Ciudad Juarez

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

About this hotel

Located 1969 feet from Rio Grande Shopping Center, iStay Hotel Ciudad Juarez offers a swimming pool, a gym and a business center with free Wi-Fi. The air-conditioned rooms feature flat-screen satellite TV.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.4 / 10.0

Excellent(1,228 Ratings)

100% verified reviews

10.0 / 10.0

Loved it nice staff and great place

Everything

Booking .com

8.0 / 10.0

Excellent value

Clean & tidy, pool & gym were also clean. Plenty of towels at pool side and in the gym

Could do with a mini fridge & tea / coffee making facilities in room

10.0 / 10.0

Nice and comfortable location and professional service

Everything was good, clean and safe and very professional people

All good

3.0 / 10.0

Terrible since check in to check out do not recommend it…

Nothing

Close to walk to different stores

6.0 / 10.0

fair

breakfast staff and food was exelent

My room was not ready even do i show up early. receive my room ready after an hour. the bathroom smells bad even do we did use it. kids on pool were only using their underweared. it was no order at pool.

3.0 / 10.0

Awful

Not clean it smells weird The beds looks like movie jail beds, and makes noises all night, no good for rest

8.0 / 10.0

OUTSTANDING ALL THE WAY AROUND!

My wife and I stayed there for our honeymoon and it was FABULOUS! We actually live in Juarez and on this particular occasion, we stayed there just for a quieter weekend and some pool time. My wife has taken her sister there for rest and relaxation. The rooms are Great and the fact that there is a bathtub is definitely a feature not commonly found in Juarez Hotels. Thanks for a Great weekend. We will definitely be returning. 💯👍

10.0 / 10.0

Great hotel

Great

NA

1.0 / 10.0

Needs a renovation, and better instalations.

Pool and location

Dirty old towels, dirty bathtub/water, broken bed, etc

10.0 / 10.0

Great

I like most everything but the best they have washer and dryer where you can wash your clothes!! For free…. Pool was inside that’s nice and we can drink and have a good time.

I didn’t like the breakfast fruit was old not to appealing I think the price is high for not having a good breakfast.

9.0 / 10.0

Excellent

The location

Breakfast so good

8.0 / 10.0

👍

Places great. I stay there for many years. Break place to stay. Needs a lot of updating though.

It's a great place but some of the things are broken. The AC did not cool. Good at all. Needs a lot of updating.

10.0 / 10.0

Exceptional

indoor swimming pool

10.0 / 10.0

great price and services we are recommend.

we like every think, super clean, the AC very good, the staff very kind.

8.0 / 10.0

Very good

Pool and Breakfast

Pool closes too Early especially in Summer Heat.

9.0 / 10.0

I’ve stayed here before and have had the same experience from the same lady. not customer service professional at all.😞

very nice and clean

everything was great, except for the treatment I got from the lady on the front. she was not friendly at all and very moody. a heavy set lady that works the graveyard shift. she’s scaring your customers away

10.0 / 10.0

great place to stay, it’s a beautiful hotel and it has very safe and big parking lot.

very clean and a beautiful design

n/a

2.0 / 10.0

Very poor

Location

Bed, no smoking rooms

1.0 / 10.0

the facility smells like sewer and they should have better customer service

The only reason I stay in this hotel is because it has indoor swimming pool

this lady in the front Desk Stephanie was very rude..

2.0 / 10.0

Very poor

it had a sewer smell

The staff member Stephanie was unfriendly and everything was no , the smell that the place had was a sewer smell when you walked in,the rooms restroom has mold on the top, only one ice machine worked and it was on the 3rd floor and the dryer didn’t work.

2.0 / 10.0

No AC extremely HOT

The facility did NOT had AC and when ask the front desk they say they only turn it on, on summer time and my stay was on spring break for a whole week. The wifi never work and the stay was awful due to the night were extremely hot that i had to literally go to walmart and buy a fan. Not recommend the stay at all.

6.0 / 10.0

I will try to avoid staying there unless no mor options.

No breakfast, the room had a bad smell.

10.0 / 10.0

Safe place near the consulate

The breakfast was delicious. The facilities well kept.

There wasn't a shuttle from the airport to the hotel. But most hotels on this city are this way.

10.0 / 10.0

Exceptional

ambiente

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