Heart House NEC

We received a warm welcome from Maria on reception. The glamping pod was clean, cosy and well appointed. Comfortable bed with spotless bed linen, but would suggest a mattress protector should be used. Nice bathroom with a good shower. However, the Quickentree restaurant and other public areas were a bit too eccentric for our tastes. Far too many 'artworks' featuring chimps, Peaky Blinders, dinosaurs and 'steampunk' furnishings. Having a theme is fine, but perhaps stick to one in each area rather than throwing them all together! The food was OK - decent breakfasts, but the lasagne was awful - far too much cheese and the Bolognese sauce used tasted like it had come out of a jar. Staff were unfailingly friendly, helpful and efficient, outdoor areas all looked tidy and well kept. Very convenient for visiting the NEC and nicer than staying at a chain hotel. Good value.

Stayed in the pod with en-suite for one night after visiting the NEC. Location was great with just a short and quick journey back from the NEC avoiding all the traffic. We arrived by 6pm so checked in at reception with the key to our pod handed over. Pod was small but functional and adequate for the night which we found to be warm and cosy. We ate at the restaurant and really enjoyed the quirky environment and food. Breakfast the following morning was included and again was lovely. Would highly recommend. Oh and we also bought some art that was on display.

Everything absolutely fantastic other than your first impression when you enter the car park once you realise where you’re staying and what’s on offer everything is spot on

I've stayed here over 20 times now, always good staff are always friendly and food is good. Set in the middle of the country side makes it brilliant for works stays or for families. Will be back again.