Hotel in Playa del Carmen
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
When you stay at this beach hotel you can enjoy umbrellas and free beach club nearby.
Hotel Cielo offers 18 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. These individually decorated and furnished accommodations include desks. Televisions come with digital channels and Netflix.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Cielo offers 18 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. These individually decorated and furnished accommodations include desks. Televisions come with digital channels and Netflix.
Bathrooms include showers. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Cielo
Restaurant
Air conditioning
Non-smoking
TV
Bathroom
Spa
WiFi/Internet
No pets allowed
Ironing facilities
Free toiletries
Towels
Desk
Hairdryer
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
8 / 10Excellent·Feb 2026
The staff were very friendly. The location was GREAT, and the room was ok.
10 / 10Outstanding·Feb 2026
Awesome boutique hotel. Very friendly and helpful staff. Location is perfect and I will definitely be going back.
8 / 10Excellent·Feb 2026
Hotel was great! A bit noisy because right off the main strip, but I intended that already. The room was nice and clean. Front desk was amazing. Very good communication prior to our arrival. We also got picked up at the airport and that was an easy! We did have a terrible experience at the restaurant where we were sat and completely forgot about 32 tops came in ordered drinks and also ate their meals before we even got served our meal. Pretty disappointing because it was myself and three young kids just got off of a long flight. We’re looking forward to a nice meal. We ended up just getting it to go eating cold in our room $150 American later. Pretty disappointed in that feature for our first night. Hotel was great would not recommend your first night down at the restaurant if you’re hungry!
5 / 10·May 2026
Located right where all the 5ta action is!
$$$$
Top rated by guests
8.6Excellent
(352 Ratings)
"Awesome boutique hotel. Very friendly and helpful staff. Location is perfect and I will definitely be going back. "
LianeDon't miss out! Price and availability may change
