Best Western Plus Parkway Inn

The hotel was clean and felt safe. Breakfast meal was nice and had plenty of food. coffee was great..

Clean, safe and quiet. Good breakfast selection

Room was absolutely filthy. Food was left in things, on things. Bathroom was unclean. Frankly, not sure if anything was actually cleaned beforehand. Absolutely appalling.

Clean

I am extremely disappointed. We have stayed at Best Western many times and have always believed that as a chain brand, their quality and service are reliable. However, this experience was far below expectations. We came here for a trip, and on the first day, we checked in very late. When we entered the room, there was a sour smell. Since we were traveling with elderly family members and children, we just took a shower and went to bed. The next morning, we discovered that the toilet could not flush—even a single piece of toilet paper would not go down. We contacted the front desk, but the staff was extremely unprofessional, saying the problem could not be resolved and telling us to use the public restroom instead, without even offering an apology. The condition of the room and the service were completely unacceptable. I cannot recommend this place to other travelers.

Disliked musty smell of basement type room and no sound proofing from above, hallway, or bathroom. Otherwise clean and well maintained. Took forever to check in and find Expedia reservations.

Carpet was wet and room stunk. Cold breakfast, dirty tables

Quiet, convenient

The motel is easy to get to, near services, and safe. A quiet location with a full breakfast that was a great option! My only complaint was the location of our room - next to the elevator and across from the ice machine. That, and the guests upstairs were noisy, but that isn't the property's fault.

Great stay

Great breakfast and fast check in.

Service was top notch, especially the night clerk. Consummate professional. The beds were exceptionally comfortable. The black out blinds worked perfectly. Best sleep I've ever had at a hotel. There was mold covering the entire shower floor. Wasn't elated about that. The TV guide's channels were not not even close to the actual channels. A minor inconvenience, but annoying none the less. Overall, I would stay there again especially since it's 2 blocks from my venue. Quiet location and overall friendly staff and ambiance.

Overall a good stay. We had people above us & you could hear them walking. It was quite loud... so that was unfortunate. Luckily they weren't up late. The room was in good shape & quite large. Bed was pretty good...same withe pillows. We slept well because the windows could open & we like the fresh air. And it was mostly quiet. We liked have the kitchenette area. Bathroom is pretty tiny--but it's good that it has an exhaust fan. Breakfast was quite good. Definitely better than most hotel breakfasts. Location is great too! We will stay again

Lots of broken things in our room. Shower head broken, closet doors broken, wall holders for the shampoo and conditioner ripped off the wall broken. Heater/ac stopped working. Definitely needs some maintenance for repairs.

Very nice place with a VERY unusually good breakfast for a North American hotel/motel. Small but nice gym. Unfortunately the driers were broken which derailed our plan to do laundry. Great staff - friendly and helpful and a nice pool.

Nice and clean

We have stayed here several times. Every time the staff gets ruder the last time. Beds are confirtable

Great stay and good breakfast. Waffle maker was a hit with my boys. Only down part was the pool was closed and they were looking forward to it..

Rooms were clean and spacious. Staff friendly. Breakfast was nice as well as 24 hr coffee. Laundry facility was out of order which was the only negative I can say.

The AC was not working in one of our rooms

Quiet and close to shopping and freeway

Trash in the hallway, huge spider fell out of the ceiling tiles. They charged my card for a $100 deposit (room was fully paid for through expedia) and never refunded the deposit - I will be calling but overall would not recommend. Front desk staff was very nice.

Friendly helpful staff (left my car keys at the desk and they tracked me down). Clean room. Nice outdoor seating areas to visit. The booking info said made to order breakfast and being diaberic I thought maybe there would be chemical free lower caeb options. It's the usuual frozen reheated heavy carb breakfast crap no diabetic can touch.

I booked this room for my daughter and all she said was she didn't like the bed.

Good

The staff was exceptionally nice and helpful. Rooms were spacious and clean.

The beds were comfortable

Good safe place!

Didn't have any issues with check in, room, or checkout. Would be nice if breakfast was extended to 10am.

The place and staff were great. Very acceptable breakfast. While our car was safe we heard about a break-in.

Very good place.

Great breakfast! Clean. Nice staff