Crowne Plaza Toluca Lancaster by IHG

Top rated by guests

Suite, 1 Bedroom | Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Minibar, in-room safe, desk, soundproofing

8.8Excellent

(299 Ratings)

"I liked the food at the restaurant and the service. "

Christopher

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(299 Ratings)

Hotel in Toluca

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Toluca with a full-service spa and a 24-hour health club
A full-service spa, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Toluca Lancaster by IHG offers 113 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Amenities at Crowne Plaza Toluca Lancaster by IHG

Restaurant

Air conditioning

Non-smoking

Bathroom

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Minibar

No pets allowed

Laundry services

Sauna

Ironing facilities

Free toiletries

Towels

Safe

Desk

Hairdryer

Map of Toluca

Nearby attractions

Museo Nacional de Antropología

Available Rooms

$$$$

Top rated by guests

8.8Excellent

(299 Ratings)

"I liked the food at the restaurant and the service. "

Christopher

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(299 Ratings)

Hotel in Toluca

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Toluca

Nearby attractions

Museo Nacional de Antropología

Available Rooms

About this hotel

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Amenities

Restaurant

Air conditioning

Non-smoking

Bathroom

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Minibar

No pets allowed

Laundry services

Sauna

Ironing facilities

Free toiletries

Towels

Safe

Desk

Hairdryer

Ratings and reviews

8.8 / 10.0

Excellent(299 Ratings)

5.0 / 10.0

Excelente

10.0 / 10.0

I liked the food at the restaurant and the service.

10.0 / 10.0

Excelent

4.0 / 10.0

The music was very loud, so from the room you can rest comfortably

8.0 / 10.0

Outside is not good

10.0 / 10.0

Great inside

10.0 / 10.0

Very good

8.0 / 10.0

Reception people was good & polite

4.0 / 10.0

Nice big room. Comfortable.

6.0 / 10.0

People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.

2.0 / 10.0

We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.

10.0 / 10.0

Price, location and condition, very convenient. Thank you

10.0 / 10.0

The best staff

8.0 / 10.0

clen and nice

2.0 / 10.0

The staff was not good

4.0 / 10.0

The hotel is located next to a noisy freeway, then at one of the corners is a "sex shop", and the neighborhood felt unsafe. In addition, there were no towels in the room, and the water at the bathroom sink splashed everywhere making our clothes wet. Finally, the front desk staff was rude to us upon our arrival.

10.0 / 10.0

Excelent service

2.0 / 10.0

Rude staff

10.0 / 10.0

Excellent service and the events are so awesome , staff so dedicated to make you feel so welcoming

5.0 / 10.0

Great Hotel with good location!

8.0 / 10.0

I think service is good.

4.0 / 10.0

Clean but needs updating. Very dated furniture, paint, etc...

5.0 / 10.0

The staff at this hotel were very kind and attentive. Great service.

5.0 / 10.0

Overall stay at Crowne Plaza was good. Staff is really good specially Concierge named Mario was super helpful and guided through any questions, directions and food options in the area.

5.0 / 10.0

Great hotel. Convenient. Good restaurant. Nice staff. Spacious rooms. Coffee. Water. Good wifi.

3.0 / 10.0

What I got charged by Expedia vs receipt received @ hotel had the price descrepancy. It makes trouble for me to charge to my company.

4.0 / 10.0

Hotel was very convenient to our business meeting and has several good restaurants within walking distance. Hotel could use some updating specially in the bathroom and the beds but overall a good stay. Concierge was specially attentive.

5.0 / 10.0

Great hotel, room next to expressway very nosy

5.0 / 10.0

This property was very clean. The staff was friendly and we didnt have any issues.

5.0 / 10.0

This property was very clean. The staff was friendly and we didn't have any issues.

5.0 / 10.0

The hotel location itself wasn't anything special but the service was great and the rooms were spacious and clean. One thing that I always like is when I'm about to actually control the thermostat and this hotel lets you do that, so your room temperature is perfect. Noise level was low even though there was a highway very close to it. It's close enough to everything in Toluca as long as you Uber or take a taxi. We didn't really find much within walking distance. Overall, great for the value and would definitely consider this place if I went back to Toluca.

5.0 / 10.0

Amazing service. Friendly staff and excellent restaurant. Spacious large clean rooms. Gerardo, Mario and Martin were so helpful!! When we go back, we will book again.

5.0 / 10.0

Super place, great service and within walking distance excellent eating places. Stayed there for the last 8 years (yearly).

4.0 / 10.0

Great hotel, polite staff, always have car when needed. Good menu and bar.

5.0 / 10.0

This was a great hotel experience. The staff worked hard to accommodate us and we're very happy to help. The room was very clean, the bar was a great time with an enthusiastic bartender and the restaurant food was delicious.

5.0 / 10.0

This was a great hotel experience. The staff worked hard to accommodate us and were very happy to help. The room was very clean, the bar was a great time with an enthusiastic bartender and the restaurant food was delicious.

2.5 / 10.0

Ive stayed at this hotel about 5 times now over the past few years for business. It is always clean and comfortable with a gracious staff and a nice breakfast buffet.

3.0 / 10.0

I've stayed at this hotel about 5 times now over the past few years for business. It is always clean and comfortable with a gracious staff and a nice breakfast buffet.

2.0 / 10.0

Staff was amazing!!

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Toluca Lancaster by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Crowne Plaza Toluca Lancaster by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Toluca Lancaster by IHG?

We found 19 amenities for this rental. This includes restaurant, air conditioning, non-smoking, bathroom, and coffee/tea maker.

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8.9 / 10.0

Excellent(51 Ratings)

Gamma Toluca

Hotel

in Toluca

4star

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Air conditioning · Balcony/Terrace

Discover the beauty of Toluca with a stay at Gamma Toluca, a top rated Hotel with amenities such as Free Parking, Business facilities and Gym, and more.

Crowne Plaza Toluca Lancaster by IHG

Hotel in Toluca

Reasons to book

About this hotel

Amenities at Crowne Plaza Toluca Lancaster by IHG

Map of Toluca

Nearby attractions

Available Rooms

Hotel in Toluca

Reasons to book

Map of Toluca

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Toluca Lancaster by IHG pet friendly?

What amenities are available at Crowne Plaza Toluca Lancaster by IHG?

Explore similar stays in Toluca

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