Crowne Plaza Toluca - Lancaster by IHG

Top rated by guests
Property building
Bed, Photo of the whole room, Bedroom
Bed, Photo of the whole room, Bedroom
Bed, Photo of the whole room, Decorative detail, Bedroom
Bedroom
review stars
9.0Outstanding
(158 Ratings)
"We came to visit and attend the Hell and Heaven Metal Festival. We had a wonderful time and cannot be more thankful for Mario the hotel concierge. He went above and beyond and made our stay absolutely..."
Verified guest
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9.0 / 10.0
Outstanding(158 Ratings)

Hotel in Toluca

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set less than 0.6 mi from Toluca’s center, Crowne Plaza Toluca - Lancaster offers spacious rooms with free Wi-Fi. This modern hotel features a spa and a restaurant.

Amenities at Crowne Plaza Toluca - Lancaster by IHG

Business facilities
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Toluca


Available Rooms

$$$$
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Ratings and reviews

9.0 / 10.0
Outstanding(158 Ratings)
100% verified reviews
9.0 / 10.0
Short pleasant stay in large room
Fast check in ! Thanks to Frida for being very attentive and helpful all the way !!!
Parking outside could be improved
9.0 / 10.0
The best was the restaurant service. Best breakfast ever.
Pro - Easy to go to Mexico City Con - Noisy outside of the hotel
Pro - Easy to go to Mexico City Con - Noisy outside of the hotel
8.0 / 10.0
comfortable short stay
room was comfortable and quiet!
breakfast started rather late
10.0 / 10.0
Exceptional
We came to visit and attend the Hell and Heaven Metal Festival. We had a wonderful time and cannot be more thankful for Mario the hotel concierge. He went above and beyond and made our stay absolutely fantastic
No complaints.
8.0 / 10.0
Stay was good.... just good
Room was good and clean the only downside is the carpeted floor
Bed and pillows could have been better. The shower head sprayed water horribly, as a recommendation stop using selectable water types and stick to a regular good quality shower.
7.0 / 10.0
Good
It's a good place to stay with good meals
Only one Jung gentleman in the kitchen was friendly and very aware of the customer needs looks like he was the manager. The rest of the hotel staff was not so polite.
9.0 / 10.0
Please, get back the "Cowboy" into the dinner menu
Breakfast bufet is expensive, options are poor, basically I paid just a couple of eggs, cafe and fruit
8.0 / 10.0
We had a good stay at the hotel.
We were visiting some friends and family in Toluca and we had a good stay at the hotel. The facilities that we used during our stay worked perfectly. The breakfast was really good during our stay. The staff was also very kind and helpful.
I don't believe that the location of the the hotel was the best and our room didn't have a very nice view; I fully understand that it's of course not something that the hotel can do a lot about. The hotel could do an effort to upgrade their room service food menu.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Toluca - Lancaster by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Crowne Plaza Toluca - Lancaster by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Toluca - Lancaster by IHG?

We found 32 amenities for this rental. This includes business facilities, shuttle available, free shuttle available, concierge services, and free wifi/internet.


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