The Albufeira Concierge - Moinho Pool & Gardens

Clean

Air conditioning broke

The apartment is nice, it has a nice outdoor seating area and two loungers on a small private garden area. It is very close to a lovely large pool area, with a nice cafe/bar/shop. There are sufficient loungers and umbrellas around the pool and generally we were able to find space to sit around the pool. There is always plenty of parking. Inside the apartment, the air con worked well and it is well kitted out, although weirdly there was no corkscrew!

The location is at the top of a hill so it is quite a walk back from the beach. Easy to jump into a taxi for a few euros though. Unfortunately there were some maintenance issues e.g. the toilet door did not lock and some of the wardrobe doors didn't slide. We were also not given towels for everyone in our party. There was also a loud intermittent buzzing noise from the air conditioner in the bedroom. We asked the manager to come and help with these issues. They came and gave the towels and fixed one of the doors. They said they would come back and fix the buzzing noise and the toilet door lock but they never did. Worst of all, they also asked us to only put negative comments in a private message to them. I really object to this as I feel consumers need to be able to see reviews so that they can have an accurate picture of the place they are going to rent. Overall, the property is a nice place to stay, but I object to this dishonesty.

Ruime vakantiewoning met alle benodigdheden. Mooi vakantiecomplex met zwembad en schitterend uitzicht. Let wel op: de lokatiemarkering op booking.com klopt niet. De vakantiewoning ligt op Windmill Hill boven op een heuvel aan de rand van het oude centrum van Albufeira. Steile weg naar beneden en dus ook naar boven :) Geen probleem als je goed gezond bent. Iets om rekening mee te houden als je slecht te been bent of kleine kinderen bij hebt.

That it had 3 bedrooms

Possibly a second bathroom would have been good considering the accommodation holds upto 7 people. Only 1 sofa which i appreciate would not get used much in high season due to sitting outside but in winter and low season was too cold to sit outside in the evening. Was very cold in the evening so we tried to put the temperature up on the AC, this did not work so we did find 2 heaters that we plugged in to warm the property up as our clothes felt damp the 5 days we were there. It did not help that it rained quite a bit too. Maybe an information book would be good on how to use the washer ( which was in French ) so we could dry towels as these were never changed the whole time we were there.