Cerro Atlantico by Umbral

The pool at 9am was really nice. Glad the bedrooms had AC since it was really hot even during the night.

The door of the apartment was really noisy.

Location, room

Noise

Served the purpose for 19 people!! Pool and pool area was great and had sun on it all day. Perfect location to visit the old town and a small shop at the bottom of the hill was ideal. Free AC was a nice surprise

Keys for the rooms where a nightmare to use

Spacious room with a private bathroom and a fully equipped kitchenette. Excellent location, just a 5-minute walk from Praia dos Pescadores. Free Wi-Fi available throughout the property. Air conditioning in the room, which made the stay more comfortable.

There is no access control to the hotel pool – during my stay, people who were not guests entered through the hotel and used the pool freely. The pool was dirty and not properly maintained. Poor sound insulation; the room did not block out noise from outside or neighbouring rooms. Guests were allowed to bring alcohol to the pool area and often left rubbish behind, which was not cleaned up by the staff. The environment was very noisy, with no intervention or control from the hotel staff. A €200 deposit is requested at check-in, which was not clearly communicated beforehand. Check-out is very early (between 9 and 10 a.m.), which can be inconvenient for guests.