Hotel in Rotorua
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Black Swan sits quietly on the edge of Lake Rotorua, offering a rare balance of modern refinement and elemental beauty.
Amenities at Black Swan Lakeside Boutique Hotel
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Rotorua
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
Beautiful location, very comfortable beds and room in general and lovely helpful staff. The breakfast was delicious. We would highly recommend staying here. It’s a quick drive/taxi to the center of town.
There was nothing that we did not like about the property.
9 / 10Outstanding·Aug 2026
Spectacular views on the lake
10 / 10Outstanding·Aug 2026
Stunning grounds, lakefront views, comfortable beds and shower pressure was amazing!
5 / 10·Aug 2025
The breakfast was very nice, and the lovely girl serving us was very nice and accommodating - she was rushed off her feet though and seemed to be having to do everything
Unfortunately we were very disappointed, the accommodation is overpriced for what it is and not at all in keeping with the luxury accommodation portrayed. It looks from the photos that there are varying rooms and layouts, but the price is the same for all. Our room was small and dated with obvious signs of wear and tear, and all foot traffic going straight past our door and window from the carpark to reception (no chance to open the curtains for the view of the lake). There is no insulation and every sound could be heard from the adjoining room and outdoors. At over $600 for one night it was a complete rip off, and being a special birthday weekend away this was a real let down.
$$$$
Top rated by guests
9.3Outstanding
(213 Ratings)
"Beautiful location, very comfortable beds and room in general and lovely helpful staff. The breakfast was delicious. We would highly recommend staying here. It’s a quick drive/taxi to the center..."
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