Toyabali-Resort, Boutique Beach Villas

Such beautiful gardens and oceanfront setting for meals. Villa very comfortable. Love the shower, hot tub and bathroom open to the sky and surrounding nature

we are repeat visitors - love the quiet pool and ocean view, the rooms and outdoor shower and the friendly staff.

Occasionally we have a lizard visiting but not enough to put us off.

Beautiful quiet property with great views.

- Very lovely villa with two aircons that help keep air cool and dry; - Nice jacuzzi in bathroom - Beautiful view on the ocean from the restaurant

- Restaurant / Food: Food quality was very poor. The only tolerable dish was the chicken satay. There does not appear to be a dedicated chef; food seems to be prepared by general staff. I tried spaghetti, an omelet, and chicken curry, and all of them were bad. When I pointed out that the chicken curry was extremely watery and not close to how it should be, I asked to replace it with another dish. The staff attempted to charge me for the replacement, and when I politely asked to remove it from the bill, I received pushback and an unpleasant attitude from the manager. Considering this is one of the most expensive resorts in Tulamben, the food and service quality should be much higher. In the end, I ate most of my meals elsewhere in Tulamben. - Hot water: The hot water temperature is excessively high. It is very easy to burn yourself, even when just washing your hands, if you do not carefully mix in enough cold water. - Jacuzzi / water heating: The resort uses a small-capacity water boiler, which makes it impossible to fill the jacuzzi with warm water. The water runs out quickly, leaving the jacuzzi cold and not enjoyable to use. A tankless water heater would be a much better solution. - Water & sustainability: There is no water cooler available at the restaurant or reception. Instead, guests receive two plastic water bottles per day, which contributes to plastic waste. In Bali especially, it would be much better to offer water refill stations so guests can refill reusable bottles. - Communication & guest experience: For several days before my departure, I was the only guest at the resort, yet I felt largely ignored by the staff. The restaurant could close as early as 6 pm without any prior notice, even though it was usually open until 9 pm. Construction work also started on the path to the shore, making access more difficult, but no communication or warning was provided.