Villa Leaf by BaliSuperHost

Buitenleven, prachtig zwembad, mooie schone kamers, veel ruimte. Personeel zeer en zeer behulpzaam en vriendelijk, alleraardigst!

De locatie is echt wel een stuk minder. Je bent afhankelijk van een taxi/scooter, lopen raden wij niet aan. Echt veel honden rondom de villa die niet altijd vriendelijk reageren als je eraan komt.

the ambience :)

the mosquitos

Friendly staff. Really welcoming

Everything exceed our expectations

It was a lovely villa

We were promised and paid for housekeeping which was nearly non existent. We are usually not that fussy but there was rubbish left and hair all over the floor in bathrooms and around the pool. Clearly the villa was not swept properly prior to our arrival. We arrived on Tuesday and they advised they could not come Wednesday which was fine with us. While we were out on Thursday someone came and only made the beds which we could have done ourselves. We left the dirty towels but they didn't even bother collecting them. They didn't take any rubbish away and we had nowhere to dispose of it. They came again Saturday and made the beds and left clean towels in the lounge but still didn't take rubbish which was quite smelly. We left 3 boxes of rubbish. The kitchen was not cleaned either and we were not left teatowels or cloths and resorted to using bathmats to dry dishes. We did not see them again and moved out Monday. All in all it could have been an amazing place for a holiday but we were disappointed we paid for housekeeping and hardly received any. We would have done it ouselves if we were left cleaning products. There were other issues like the doors being hard to open. I hope the owners address these matters with their staff.