Riad Al Massarah

The staff and the room , the breakfasts Close to the local shops.

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We had a great stay at Riad Al Massarah. I don’t usually write reviews but felt compelled to this time. We would normally book a hotel but I was advised to go for a good Riad to get the proper medina experience and it didnt disappoint. Aisha, Juno, Ayoub, Khalid manage the place superbly, Laila is an amazing cook dishing up egg tagines for breakfast and a variety of tagines for dinner, Juno makes an awesome cortado, Soufain will do whatever is required from lighting fires to keeping the pool looking nice, Ayoub and Khalid are super helpful for anything else you may need in the day, the cleaning team do a solid job and you will often see Abderrahim though the night. Everyone works very hard to keep this place humming.

Nothing. Only challenge we had was the weather and that meant we didnt get to use the rooftop for breakfast, drinks etc and didnt have the al fresco experience

We were met and taken to the Riad which is helpful as you need to get your bearings, from the moment you step through the doors it is an oasis of calm. The staff are so welcoming and helpful, we really felt part of the family. The room we had was lovely and cool and had plenty of room. The spaces across the Riad make it very comfortable. The Breakfast was outstanding and varied. I had the Hammam and massage whilst staying in the Riad and was a really enjoyable experience. I would always recommend for friends and family to stay with the team at Riad Al Massarah.

When we arrived it was a very cold day in Marrakech so the solar panels had not heated the water but we informed the team but the weather heated up and we had a super hot shower since then. It can be noisy in the Riad if you have inconsiderate guests.

The tranquility, peace & decor of this Riad is exceptionally beautiful. The service also from all staff members is second to none with nothing being too much trouble & the breakfasts are amazing! We liked the area too as it's a little further away from the main square & souks. The manager Aicha was a dream & helped us stay an extra night in a wonderful room. Can't wait to return & stay there again :-)

The bedroom we booked was just a standard one which was pretty basic & small with quite a hard bed & very thick pillows therefore we didn't get the best sleeps. We also heard a lot of outside noise from our room, as we were situated near the main front door, including some very noisy British guests who had no respect for others sleeping at 4am when they came back in!! Our manager did speak to them though about this so we do not blame the Riad for that issue. We will definitely book a superior room when we return.