Le Palme Locazione turistica

Clean, good location, the best communication with host

-

-

Very comfortable beds. Quiet at night. Location is good. Communication with the host was excellent. All our needs were met.

There was a coffee machine with Bialetti brand capsules, but there were no capsules provided. We couldn’t find this brand in the stores so we didn’t have coffee at the place.

The father of the host was very polite and picked us at the airport for 20eur and then helped us when we had problems with the key and entering the property.

Upon arrival Chiara (the host) didn't provide information that should be given to any visitor: First time we went out we could not come back into the property as the key didn't work. I had to buzz the neighbours to get in. After Chiara's father came to check I realised that the key didn't had to be pushed all the way in (but this is not obvious and the host should explain upon check in). There was fire and smoke smell as well from the property above us so I got worried and texted Chiara (she explained in Sicily that is normal as people do bbq, but that is not obvious in other countries and to be in a house when one has to close the windows to avoid smoke and fire smell coming in, is not normal). Comfort was much reduced since the shower is very narrow and there is no trade/shelf for shampoo/soap/body wash so it is very complicated to take a shower properly, and messy. The flat is very dark and if one opens the blinds there is not much privacy as anyone can easily see inside (they should install white shades), the living room is very small with a table right in the middle reducing free space. The flat is like 15/20 mins walk from the centre. It takes about 5 blocks before one starts seeing restaurants and night life closer to the centre. If we go again to Catania we will get something more central. There was no kettle to make tea either. Finally, we stayed in 2 other hotels in Sicily and the hosts were happy to stay in touch via whatsapp and they were extremely friendly. This host was quite cold and only wanted to keep basic communication on Booking.com chat