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The New County Hotel

Triple Room | Desk, laptop workspace, free WiFi, bed sheets

One Bedroom Apartment | Living area | 40-inch flat-screen TV with digital channels, TV

40-inch flat-screen TV with digital channels, TV

40-inch flat-screen TV with digital channels, TV

Oven, stovetop, dishwasher, coffee/tea maker

7.4Good

(488 Ratings)

"Great central spot. 24 hr check in. Room was spacious and had everything you need"

Jacob

Don't miss out! Price and availability may change

7.4 / 10.0

Good(488 Ratings)

Hotel in Gloucester

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, TV and more

About this hotel

Hotel in Gloucester with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-out and free WiFi in public areas.
The New County Hotel offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.

This Gloucester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2024.

Amenities at The New County Hotel

Kitchen or Kitchenette

Internet / Wifi

Dishwasher

TV

Map of Gloucester

city location on map

Nearby attractions

Clifton Suspension Bridge

Cotswold Wildlife Park & Gardens

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.4Good

(488 Ratings)

"Great central spot. 24 hr check in. Room was spacious and had everything you need"

Jacob

Don't miss out! Price and availability may change

$$$$

7.4 / 10.0

Good(488 Ratings)

Hotel in Gloucester

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, TV and more

Map of Gloucester

city location on map

Nearby attractions

Clifton Suspension Bridge

Cotswold Wildlife Park & Gardens

Available Rooms

About this hotel

Hotel in Gloucester with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-out and free WiFi in public areas.
The New County Hotel offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.

This Gloucester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2024.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Dishwasher

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.4 / 10.0

Good(488 Ratings)

5.0 / 10.0

Great hotel. Central to facilities, spotlessly clean.

5.0 / 10.0

Stayed with my wife, the hotel was ran by one man who was very busy but super friendly and very helpful. He would go above and beyond for us. The hotel itself needs some TLC it's a bit cluttered and untidy. The room was clean and what we needed but the drainage in the shower was really bad.

5.0 / 10.0

Very close parking available and right in the centre of town. The receptionist was very friendly and I could tell he was a hard worker. There's a fridge/microwave, plates and cutlery available if you want to eat in which is a

4.0 / 10.0

No onsite parking although 2 pay and display car parks directly behind the hotel. We were kindly upgraded to a family room which was spacious and had crockery, cutlery and glasses plus a microwave. Staff all very friendly and helpful. Less than 5 minute walk to restaurants and Gloucester Quays and 10 minute walk to the cathedral.

5.0 / 10.0

Well looked after thank you9

2.0 / 10.0

Room was OK for price paid but bed uncomfortable - old mattress, sink into it, squeaked every time I moved. Poor nights sleep, not helped by shower dripping all night despite tap being turned off.

5.0 / 10.0

Lovely hotel right in the centre of town staff are super friendly

10.0 / 10.0

Great central spot. 24 hr check in. Room was spacious and had everything you need

2.0 / 10.0

I needed to contact the hotel prior to arrival, this was impossible. No one would answer the phone despite trying several times. The room we were provided didn’t come with any of the amenities described upon booking. They did though provide us with a room with a fridge and microwave after complaining. This room was nice enough. The hotel itself is nice however all in all, it was a bad experience

5.0 / 10.0

Very enjoyable stay at a good price for a central location in Gloucester City.

4.0 / 10.0

good size room, Fan which was welcomed, bed ok and room tidy. needs a hook for towel as knowhere to place it when in shower, few cracked tiles.

5.0 / 10.0

Lovely stay at the hotel. Staff were always very friendly and helpful.

5.0 / 10.0

Fantastic place to stay, ideally situated , nice rooms & friendly staff

10.0 / 10.0

The apartment was really nice and spacious, ideal for a party of four. Modern furniture and design, good kitchen facilities and good for couples looking to stay sort or long term. Right in the middle of the town so it is a very good location, but can get quite loud at night. Had to have the windows open because it was a warm night so I could hear noises and sirens outside. Ideal for trips like Cheltenham or RIAT, would stay again.

2.0 / 10.0

The staff were friendly and tried to help (couldn’t move rooms due to availability). The wifi only worked if you were standing right by the open window, climate control didn’t work at all, TV has fuzzy signal on all channels (staff seemed aware of this with no suggestions), fridge doesn’t stay on when you leave the room as they will only give one key and the shower drain was so blocked that you could only run the water in 90 second increments before it would overflow the basin.

2.0 / 10.0

I have to say we were really disappointed with our stay at the new County Hotel here in Gloucestershire. From the moment we arrived, there was a mix-up with our booking, which was eventually sorted out, but that was just the beginning of our frustrations. The room itself was quite disappointing—paint peeling and plaster patchy on the walls, which gave it a neglected feel. The internet didn’t work at all during our stay, adding to the frustration. It all felt a bit shambolic, especially considering the hotel has clearly put some effort into making the place look nice from the outside and in the booking process. On the plus side, the room did have a microwave and a fridge, which is uncommon in the UK and a small convenience. However, overall, the standard of the place was just not worth the £99 we paid. It’s a real letdown, and honestly, I wouldn’t recommend it unless you're prepared for a bit of a rough stay. So, I’d advise you to think long and hard before booking this hotel, especially if a comfortable, well-maintained room is important to you.

4.0 / 10.0

The room key didn’t work first time around, the room was very warm, no air-con, window only opened slightly. Fan was provided, but a blade was damaged, so it was very noisy, asked for another, they said they would get back to me, never did. Room was clean and well presented. The drink cost is extortionate, we asked why and they laughed saying we’re a hotel, so we can charge hotel prices. £11 for a large glass of red wine. The bar was practically empty on a Saturday night.

4.0 / 10.0

Overall, the New County Hotel offers value for money if you are looking for a reasonably priced hotel in the city center. Unfortunately there was an issue with our booking (no fault whatsoever of the hotel,) which may have left us stranded, but the staff on the check in desk were super helpful in finding us an available room. Check in was simple, a reception desk as you walk into the venue, or alternatively, instructions to check in at the bar. Unfortunately due to the booking error, we did end up on the 3rd floor which is incredibly hot (again, no fault of the hotel, and this unusual British weather....) and it is worth noting, there is no elevator access. If you are staying in the rooms that are street facing, there is some noise from local pubs. Cleanliness was great. The rooms are cleaned to a good standard, and we had fresh towels replenished as needed. We would absolutely stay here again.

6.0 / 10.0

I would not recommend this property its dated,dungy,and extremely basic. Was really loud lots of drunk people out the front till all hours

8.0 / 10.0

Staff were excellent, area was handy to train station and quays.

4.0 / 10.0

Very good experience

3.0 / 10.0

Top floor room No AC Almost melted Close to main street

10.0 / 10.0

No lift in the property.

8.0 / 10.0

The room I stayed in was very clean and well-looked after. I would recommend this to friends who were thinking of visiting Gloucester for a short break.

4.0 / 10.0

This is a period hotel which has been completely refurbished, on the pedestrianised centre. There is a very peaceful courtyard at the rear, and rooms are better appointed than at Travelodge or Premier Inn. There is a council multi-storey car park at the rear, which charges £8 per day. My room had a proper fridge and a micro-wave. The courtyard could be much improved by having window boxes at ground floor windows, with geraniums. These cost little, are low maintenance, and would dramatically improve the appearance.

10.0 / 10.0

Clean Spacious rooms Quiet and nice courtyard

5.0 / 10.0

I was a bit apprehensive after reading some of the reviews but I’m glad I booked anyway. The service was tip top from everyone I met. The place smelled of fresh paint. My room was very clean and bathroom shower looked new. I was in Room 15 and it overlooked a courtyard, so was very quiet. The bed was comfortable. I would stay here again.

4.0 / 10.0

The reception was closed and no sign to say uou meed to check in at the bar but no issues after this point. Bar area is modern. Halls to bedrooms are outdated but bedroom very clean.

6.0 / 10.0

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4.0 / 10.0

Everything was great. I loved the room that was in the courtyard, although the mattress was lumpy and uncomfortable and the bedding didn't fit. The lad on the check in desk was great but was on his own and had to deal with two other people before me with other things besides check in. This made check in really slow, but I was in no rush

6.0 / 10.0

The property was initially reasonably easy to find. It was well sign posted and opposite a distinctive building which is easily recognisable from their ‘profile’ picture. Check in however is a little confusing. There is a ‘reception’ desk just beyond the foyer, however this is closed and shuttered off. I was able to gain a reasonable amount of access into the hotel as there is nothing stopping anyone from doing so before I returned to the foyer. There is a sign on the shutter advising guests to check in at the ‘bar’ however this would be more useful for people if this sign indicated that the bar is inside Harvey’s which is part of the hotel. If this had been more clear check in would have been a lot easier. On checking in it was easy to find my room which was in a courtyard and was a good size for just one person. The room was pretty clean and the fridge was useful for storing my own milk and bottled water, with ample space for more items if I’d wanted to add to it. The only issue with the room was the bed had an incorrect sized bottom sheet on, which would not stay fitted to the corners even when adjusted. Likely it was a single sized sheet on the double bed and didn’t fit correctly. Otherwise everything else was standard and fitted with the price offered for the accommodation

10.0 / 10.0

Nice room . Everything inside works . Fridge microwave and fan available. Not happy they don't have a parking space. Overall okay.

4.0 / 10.0

Was a lovely cosy place to stay for a few nights, nice clean room, staff were very friendly.

1.0 / 10.0

Stayed here for a night with some friends to attend a wedding. Stayed in room 2 and our shower did not work. Even after raising the issue with the hotel at check in nothing was done about this and no alternative rooms where offered, as a result of this we had to go to the wedding without showering and also same for the drive home the following day.

10.0 / 10.0

Nothing to dislike all good had a great stay here definitely would stay again

10.0 / 10.0

Everything was great but the bed was a little hard for my liking.

4.0 / 10.0

The hotel was good and it's location is excellent, however no lift and narrow winding corridors are not conducive to an elderly patron. The single bed mattress while adequate was lumpy in places and uncomfortable.

4.0 / 10.0

The hotel was extremely convenient for my visit. Would certainly re book again if i revisit Gloucester. A couple of gripes though.No lift. Understandable given it's a listed building. I was not inconvenienced personally by this. But i didn't recall reading that there was no lifts. When i went to book in, i didn't realise i had to book in at the bar. A sign would have been appreciated.. the image of the building on this web site is of the build opposite the hotel, which confused me for about 10 seconds. Perhaps i didn't read the small print and it didn't impact on my enjoyment of my visit. I found the people of Gloucester incredibly helpful and friendly.

2.0 / 10.0

The reality is very different from the pictures listed online ! My room was terribly small, cold, dirty, with an uncomfortable small bed which was terrible for my back pain. When I finally fell asleep the pigeons woke me up!! Such an annoying noise. there are solutions for that if the hotel is interested in receiving better reviews

6.0 / 10.0

The bed needs to be adjusted, and the bed is too short.