Wellness- & Nationalpark Hotel Schliffkopf, BWSC

Stayed one night during the snowstorms of 2023 that shut down large parts of southern Germany and the service and hospitality we received at this hotel were unapparelled. We stayed here just as an overnight after driving all day from Austria but it was one of the most memorable nights on our driving trip around Germany and Austria. Highly recommend!

Peaceful hotel overlooking the black forest with several small villages and towns that have lots of bars, restaurants and things to do. With comfortable rooms and nice facilities, our stay was very pleasant. We only stayed for one night as a stop off point on the way home as we wanted somewhere to relax after visiting lots of towns and doing lots of driving. I don't think the hotel is really set up for our kind of stay as the reception is not maned between 21:00 and 07:00 which made checking out a problem for us. We had to leave at 6am and found that all the doors were locked and no staff to let us out. We had to hunt for an escape door that wasn't alarmed to leave. There was definitely a shortage of staff in general, they were all lovely and good at their job but some facilities, such as the pool side bistro were not manned so we couldn't easily order refreshments without going to find someone who then had to call the bar and get them to bring drinks. I'm sure it's because we were there in their off season but I do think that if they accept bookings then all the advertised facilities need to be properly staffed and I think that a 4 star hotel should have reception staff on at all times.

Was a great location to visit the Schwarzwald national park. Easy access to many trails for hiking and gorgeous view!

We had a lovely stay in a family suite. Spacious and modern. We would have liked a balcony, however. The beds were comfortable enough, the internet worked great, even when we had several devices connected. The staff are helpful and friendly. The breakfast buffet doesn't have loads of choice, but is tasty. The evening meals are the same. A small amount of options and small portions, but delicious. The pools are great and the pool area is clean, with complimentary tea, coffee and water to drink. The walks around the hotel reward you with stunning views.