Hampton Inn & Suites Reno/Sparks

A fresh clean decor greeted us.

Nowhere on the website does it say that you have to be 21 to check in. I crossed checked the entire page with not viewing any content about that. My son who is 19 and alone, was not able to stay in the hotel. The room reservation was canceled when he got there and attempted to check in.

Great

Great view ....very helpful staff ...great room

Nice friendly staff. A lot of nearby food and shopping. Nice area.

Parking was open but easy to mark. Area is considered generally safe. Breakfast was good and fresh

No

“Eric” at check-in couldn’t have been more bothered by his job. Super unfriendly and if this was my hotel “Eric” would 100% not be the first contact customers would have with my hotel brand.

Nice, comfortable stay in Sparks.

Never stayed at the property. They did not have any parking available for our truck and trailer

Very nice and clean

The property is well maintained and quiet.

Great location. Nice hotel.

Clean and lovely facility. I had a wonederful room with a balcony. The staff was incredibly nice and helpful

The person who checked me in began to treat me like crap when he found out I am not a “rewards” member. He was rude, dismissive and disrespectful.

Wonderful stay

We really enjoyed our trip at New Hampton. The only hitch was check-in. We walked in around 6:00pm. There were two people at the counter. The male assisted us. Just as we walked through the door and before we even got to the counter, the male asked for our ID. There was no welcome at all. He was knowledgeable but was right down to business. He handed us our room key without explaining what room number we were in or where to find it. We ended up parking on the opposite side of the building as where our room was. The next day we went to the front reception an inquired about some headache, medicine and water. She was very friendly and helpful and we found out that the previous night we were not provided with the water package and that we were not told that breakfast is served in the morning from 6-9. Besides the check in, our stay was quite enjoyable, and we thoroughly enjoyed the complementary breakfast.

They staff was saying some negative and swearing words in the halls where everyone could hear and the room was a little dirty were there were stains and you can tell the couches were worn out

Reserved a suite for a 10 day stay. On arrival, no suites available. 10 days in a standard hotel room. Tried to extend stay for a one day earlier arrivals and had to pay almost twice the daily rate of our stay. The free breakfast was worth the price.

👍

Room was amazing, great view, super clean

All was great. The only ding would be that the A/C unit was rather loud.

Perfect spot for the fireworks on July 4 overlooking the Nuggets hotel and others. Behind the hotel is the lake and it was an excellent walk around. Infront was a casino and the premium outlet store. Best of it, it was free EV charging on its parking lot. Nice size indoor swimming pool for the kids.

The pool was only half full and we had dirty towels.

I will never stay at this place again. We gave it 3 times and every time gets worse. This time it smelled of weed in the hallways, in our room. The room was FILTHY. No vacuuming, food all over, bathroom had pee all over the toilet and floors, the shower had stuff everywhere including hair! I am so grateful to be gone. Never again

Kind staff. Fely welcome and room was so comfortable as well. Definitely returning

Clean rooms, friendly front desk and great location.

Staff very professional and helping to my needs

Great property

Everything went well

Only place we stay when in Reno.

Location is great. Breakfast could use some improvement.