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Mercure Almaty City Center

Top rated by guests
Mercure Almaty City Center Hotel in Almaty
Fitness center
Restaurant
Restaurant
Exterior view
Don't miss out! Price and availability may change
8.9 / 10
Excellent(48 Ratings)

Hotel in Almaty

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

At Mercure Almaty City Center, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at taxi offered by Mercure Almaty City Center simplify the organization of your excursions, tourist activities, and other adventures in Almaty. For guests with their own vehicle, parking facilities are provided.

At the hotel, their ticket service can even assist you in booking tickets and securing reservations for leisure activities and adventures. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Mercure Almaty City Center with accessible amenities such as room service.

Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Mercure Almaty City Center.

Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.

Accommodations come equipped with all the conveniences required for a restful night's slumber.

A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain chosen rooms, mini bar is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Mercure Almaty City Center, you can always indulge in a scrumptious meal on-site.

Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

Amenities at Mercure Almaty City Center

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Laundry services
Sauna
Family friendly
Contactless check-in/out
Cleaning products

Map of Almaty

city location on map

Nearby attractions

Central Park
1.4 mi
First President park
5.5 mi
Almaty Zoo
1.8 mi
Abay Kunanbaev Monument
1.7 mi

Available Rooms

Things to know

House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.9 / 10
    Excellent(48 Ratings)
    8.8 / 10Excellent·Mar 2026
    Good hotel, nice location
    10 / 10Outstanding·Jan 2026
    Everything is perfect. Breakfast buffet has a lot of good options. I requested for pouched egg and it was superb with its presentation. We also request for complimentary for our anniversary and they grant it well. Room is very clean, new, and with a very nice view of mountains. Location wise as well. They also have complimentary jacuzzi, sauna, however we dont have swimming attire so we didnt try that. Will definitely come back here.
    9.2 / 10Outstanding·Jan 2026
    احب هذا الفندق بسبب موقعه الممتاز ونظافة غرفه والموظفون طيبون ويساعدونك في اي شي تحتاجه
    10 / 10Outstanding·Dec 2025
    Wonderful staff excellent location awesome stay

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Mercure Almaty City Center. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Mercure Almaty City Center pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Mercure Almaty City Center?

    We found 16 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and non-smoking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.