Haddon House Hotel

Food ok could be better, the bed was very comfortable, room very clean and tidy , the staff were very polite and very attentive, well done

I chose Haddon House as a base for some trekking and sightseeing in Dorset. It's in a beautiful little place called West Bay which has lots of restaurants, cafes, small shops and a small supermarket - the hotel is in a great location for a 3 mins walk to West Bay. Hotel has a large car park which was important to me to have somewhere safe to park my car, and a very large grassy garden with some tables/chairs, whilst there is nothing special in the garden it's just a perfect relaxing spot for a drink watching the sunset which I did every evening. The room is spacious and clean, good facilities and wifi, it's a little bit dated for my style (which is ultra modern) however it was fitting for the area. Staff were helpful and friendly. It was a very relaxing break.

Slightly dated in style but staff friendly and helpful. Cleaning lacked attention to detail.

Wonderful Service. Helpful and friendly staff. Good food. Clean. Good food.

If you are looking for a vfm option in West Bay this hotel is the place. We had room 7 on the first floor, spacious, whirlpool bath and even a teapot. In our opinion 2 negatives for this room, the mattress was way too soft and the seagulls from 0400hrs, can't really do anything about the 2nd being near the sea!!! The breakfast is quality, great choice and only £10 per day. The hotel is not statebor modern if that is what you are looking for, however the atmosphere and staff make up for it.

Thoroughly enjoyed our stay. From the time we arrived the staff were very friendly and welcoming. Comfortable bed. Clean and well equipped bathroom. Good range of choices for breakfast and evening meals. Good quality excellent food. Would definitely return

Excellent place to stay for piece & quite. Good size bedroom, comfortable bed, bath & shower. Very good breakfast, lots of choice. We had the valentines evening meal, which was exceptional. Staff really friendly, as were the owners. We have stayed here before and definitely will be again.

Old fashioned but beautiful

A return visit after a couple of years, the hotel continues to be so welcoming with lovely breakfast a dinner. Hope to return again.

We were warmly greeted even though we were soaked through and dripping wet after walking the coast path. We were dripping water on the floor and even my hand soaked the papers when I signed them! : ) The staff was great and very helpful.

Went for our 40th wedding anniversary. The staff were very polite and friendly. The room was spacious and clean although the carpet looked pretty old and the decor a bit dated. The bathroom was fantastic,it even had a tv in the bath ! The breakfast was lovely with a wide choice and we had our evening meal there twice. Both times it was lovely. It is a short walk from the hotel to the harbour and various pubs,restaurants and shops. The beach is there too. It’s all very compact so easy to walk around.

Breakfast was amazing! Lots of really tasty options, superbly cooked. Rooms were clean and tidy, bath with whirlpool was great. Plenty of safe parking and a shelter for our motorbikes was perfect. Easy walk to shops, harbor and restaurants. Staff were all cheerful and friendly.

The hotel is conveniently situated for walks around West Bay, there was ample parking and the hotel staff were very welcoming and friendly. The service was excellent and our hotel room was clean and comfortable. Overall we would definitely recommend Haddon House as a good place to stay for a perfect away break, and would return ourselves.

Best feature was a TV in the bath!!!

We were surprised - the hotel presented itself as perhaps old-fashioned and stuffy on the web. However, the complete reverse was true. Very good welcome, room, food, service, location and overall experience. We feel the hotel has sold itself short on-line and ought to publish more good reviews such as this one and look at 'modernising' its web appearance to prospective visitors.

A most relaxing stay in lovely surroundings. We were made very welcome by Jo and her staff. Our room was well equipped and we had a great nights sleep. Dinner in the restaurant was excellent with great service and wonderful food. We would highly recommend Haddon House Hotel and would definitely stay here again.

Friendly staff and excellent meals

Such a lovely traditional English hotel that serves excellent food. Sunday roasts are amazing a good value. West Bay is a self contained seaside resort with something for everyone. Would definitely come back again.

The staff were very attentive. The food and drink was good. The bed was a bit too soft.

Good stay at Haddon house hotel, friendly staff and excellent service, would stay there again if in the area.

We stayed in room 2 spacious and comfortable. Asked for extra heater as the windows were very draughty. The restaurant food was excellent both evening meal and a hearty English breakfast. The staff were very good.we would stay again.

Very comfortable good food and very helpful staff

We cannot recommend it. After a bereavement, we chose this hotel for a short break at short notice so paid upfront for bed and breakfast. Initial check-in was fine and a lovely lady brought us wonderful beef sandwiches. There was some confusion about check-in time so we waited until after 3pm to pick up our key. The person on reception (who we now understand to be the owner) made us wait several minutes. On producing our key, he also produced a receipt stating we had booked room only. When we queried this he became quite aggressive, and rude, telling us we had booked room only and gave us a lecture (in front of other guests) on how we had omitted to tick the appropriate box on the online booking form. The price we had paid, shown on the receipt, was evident to me that we had paid for breakfast and should have been evident to him. He challenged me to find our email confirmation. I was too upset to argue further at that point. When I had composed myself, I found our confirmation email clearly stating we had booked and paid for room and breakfast. All he said was "I'll change it then" - no apology. Our entire trip was clouded by this rude and insulting behaviour. We didn't feel welcome in the hotel and certainly didn't want to relax in their bar or dine in the restaurant. The reason we did not complain at the time was because he is the owner, our stay could have been made unpleasant. We did inform them on our departure. Our room was comfortable and other staff courteous.

Haddon House Hotel is a wonderful friendly place. Convenient to the heart of West Bay. The quality of food is second to none. And the rooms clean tidy and bright. The bathroom is luxurious. The only bad thing was the macerator from the next door room that was quite noisy in the night.

Very welcoming check in and very friendly staff the hotel was very dated in its looks we have stayed in hotels recently that offered much better facilities in the rooms for a lot less money ,had a low noise in the room which stopped at 2.40 don’t know why but this stopped us sleeping until this time,this spoiled the experience for us as all you get for your room rate should be a good nights sleep as breakfast is not included with the room ,breakfast was very good but not cheap at £35.00 for two .

Lovely stay - very welcoming and helpful staff

Old English Hotel , quite neat. The room, I was in could do with a bed upgrade.

My second visit, excellent service, very friendly, convenient location, shall return.

Delightful family run Hotel, excellent friendly staff. Fabulous food, fantastic central location in West Bay. Will definitely stay again.

Excellent hotel and served our needs perfectly. Cobwebs around the coving didnt detract from the overall experience a little updating wouldnt go amiss

Excellent welcoming and hospitality will definitely stay again and recommend to others Thank you

There are no positive things to highlight here. Everything from service to breakfast to room was very poor. we had booked a superior room with a twin bed, but got a double bed of 150 cm in a tired small room. The pictures say more than words..