Koto no Kashin

I chose this property mainly for its location, as it seemed close to 湯之坪 and the shopping area. The onsen hotel is a standalone Japanese‑style house, which made the stay feel more authentic. We slept on tatami, which was a unique experience for us. Getting up from the floor was a bit challenging for me, but the futon mattress—with its cooling topper—was incredibly comfortable. We also had our meals served in the room. Although each dish came in small portions, the full course was more than enough to fill me up. The dining table is low, as is typical in traditional Japanese rooms, so you’re essentially sitting or kneeling on the floor. After eating, getting up became even harder. Our room included a private hot spring, which was one of the main reasons I splurged on this stay. However, I could see someone else’s balcony from the bath area, so my husband had to hang a cloth to block the view. Aside from that, my only real complaint is that the staff seemed to rush us through the meal. I’m usually a fast eater, but when I choose in‑room dining, I want the freedom to take photos and enjoy the experience without feeling pressured. We didn’t use the dining hall, which is the alternative option and offers regular tables and chairs. Still, we wanted to try the full Japanese-style experience this time.

Great room with our own onsen. Staff were courteous and helpful

Stayed in a separate room with children. The room was a little old but clean and comfortable. We didn't have to worry about the noise from the children because it was a separate room. There was a private hot spring bath, which was very nice. The food was very tasty and there was more than we could eat. The staff were all very kind, friendly to the children, and the service was excellent. All in all, the hot spring resort exceeded my expectations and I would like to return. Thank you very much.

Excellent location, food for half board was outstanding, staff immediately responsive to any requests. Couldn't be more pleased with our stay.