The Torrance Hotel

We had an excellent experience at the hotel the staff were exceptional very positive and a great vibe about the place. We had a lovely meal in the restraunt the night we arrived and the breakfast was excellent in the morning.

Nice food and well presented

Great staff and service

Had to double park on arrival. Went out in the evening. Came back. Room cold. Still no heating through to when we left at 8.50 the next morning. We were told it was on timer?! Very small room. Veg breakfast disappointing portion. Booked two nights. Left after one.

Lovely place to stay, but beware they do have lots of wedding events here

Waited ages for breakfast. When it finally arrived the toast was burnt it had no butter for it. The egg was missing and potato scone was rock solid.

ive stayed here a few times and its always been really good, BUT on this occasion i was put in a ground floor room with a thin connecting door, and lets just say theres some things i didnt need to be hearing, and wasnt helped as they had their TV on until 4am so not the best of stays or nights sleep but staff and food as excellent as always

Amazing staff as always. Food was lovely and room was spotless and extremely comfortable

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I had a fabulous 2 day stay beautiful hotel very clean staff very helpful lovely food my wife is a fussy eater but she loved it Absolutely recommend this beautiful hotel Will definitely stay here again next time we’re visiting family xx

Room was freezing when we arrived - no radiators were on, heating hadn’t been on and had to call to ask for it to be put on. Went for dinner and came back and was the same. Called again were told it would be boosted and on all night. It was then too hot and had to open windows - didn’t seem to be happy medium. Also had to call as no hot water, was told to leave it running 5/10mins as can take a while to come through. Had to wait and wait for some hot water to eventually come through and it wasn’t a comfortable shower. There was either a freezing option or scalding hot. The room generally was quite worn and didn’t seem like it had been cleaned properly prior to us arriving. Was one of the most uncomfortable sleeps I’ve had in a hotel. Restaurant food for dinner was really nice and waitress was really helpful and pleasant. Breakfast was okay but service was awful, no butter with toast, had to ask for some and it seemed like an inconvenience - the girl didn’t seem like she wanted to be there and we were made to feel quite uncomfortable.

Staff member on at reception was fantastic I believe Emily …. Upgraded us as there was availability and was just really helpful and friendly, the room was lively spacious and a nice bathroom overall just a great place to stay

No heating and no hot water. Unable to get any sleep due to very cold temperature in the room, only 8 degrees after checking it. Cant wash myself either as no hot running water. Checked out after first night despite booking for longer. Unsafe and inhabitable conditions!! You have been warned.

Lovely hotel with amazing staff. Very friendly and efficient. We ate dinner in the restaurant and the Scottish breakfast the next morning was delicious (I was so impressed I took a picture!)

The heating in the room was not working and was very cold. Asked 3 times about it and got told the heating will come on shortly after 6pm. 7.30pm and still no heating. I was finally given a heater but obviously this could not be kept on all night as very noisy but it did heat the room up. Cleaners start work at 6 from the sound of it and it sounded like the hoover in the reception was going just after 6, so don't expect a lay in. TV reception was hit and miss so don't expect to watch ITV1 or a few other channels. Room was tired and the bathroom had a smell as if the toilet was backing up, horrible drain smell. It is a shame as I have used this hotel a number of times before but I will not be back.

Rooms are compact. Our room had a dangerous step up to bed. Toiletries are 'hand wash' in the shower which is apparently shower gel, shampoo and conditioer in one. Only 1 double socket in room which is where kettle is.

Great hotel and staff

Beautifully decorated hotel. Room was a disappointment, shower not working, only one socket for use so couldn't see in mirror to dry my hair, no heating on when we arrived and very little hot water. Breakfast was just okay, buffet was bland. Not what I expected from a reputable hotel.

We had a lovely stay The Torrance Hotel. From a cheerful and welcoming check-in, our room was warm , welcoming and beautifully appointed. The room and bathroom was spotlessly clean. Highly recommend the full Scottish breakfast.

We were in room 17 first floor 1 night.The room was small dark and very badly designed with lots of health and safety issues. The double bed was raised on a platform in front of a very small window which coverd three quarters of the window leaving the room very dark and dingy reyling on electric lighting which was also very poor. Not sure why the bed was on a platform as the floor was the same level throughout. The throw that was on the bed was long touching the floor at either side of the bed which I removed as you could easily trip on it and fall off the platform. There is lights at the bottom of the bed on thr floor around the platform not easily seen during the day or night. The space on either side of the bed to walk was so tight that you could only walk sideways if you were on the large side you would have to crawl over the bed to get in and out and use the shelfs suplied for clothes etc. (Thankfully my husband and I were slim) There was also one socket in the room which was used for the kettle. Pillows supplied were of poor quality and very hard (no choice in the rook of a soft pillow).I had a headache the following day. The bathroom sink is large, the mirror behind the sink was not suitable for putting on make up and for a male person to shave as too far away. The lighting again did not help as very poor above the sink. This room is realy only suitable as a single room the bed should be removed off the platform providing more natural light.

I recently had the pleasure of staying at the Torrance Hotel in East Kilbride, Glasgow for a four-night holiday. The experience was delightful, with comfortable accommodations and exceptional service. It made for a very enjoyable and memorable stay.

Really lovely place and lovely staff. My only complaint, was the room walls are so think it felt like the guy in the next room was snoring all night on the pillow next to me...

Clean and quiet hotel. Good food, and friendly staff

Room was compact, but to a high standard. Only thing annoying was that there was little space between the bad and wall, and regularly banged ankles on the frame of the bed. Will stay again though, as great location, and restaurant was good.

The hotel is very very nice. Staff very friendly and helpful and the evening meal I had was great. However my room had some 'niggles' which took the edge off a great visit. Firstly, I had a superior room, but the desk was quite small and full of 'stuff' work working on, the bathroom was lovely but incredibly cramped. Very little space to dry yourself without banging yourself. The bed was so hard it was a very restless night, I acknowledge beds are personal preference but this was very uncomfortable. Finally (the staff are aware) the beam of light at the foot of the bed, which cannot be turned off. I understand this is a safety light as there is a 3-4 inch step up to the bed area, therefore cannot be switched off. In the end I had to use towels and a coat to cover these up. Good stay, as I said but some niggles preventing me giving full marks

The Torrance Hotel was a nice find for a one night stay in Glasgow before returning home the next day via the Glasgow Airport. Approx. 30 mins from the airport if no traffic. There is a gas station and restaurants/stores within a short distance from the hotel. However, I would recommend eating at the hotel's restaurant. All of the dinner food that we ordered was great. (Coconut Chicken, Fajita's, and Prawn appetizer. Ask about gluten free items. Was able to get gluten free bread with my prawn appetizer in place of the ciabatta bread, Parking area is available if driving a car.

It was a great hotel only thing was the heat was a bit unbearable but the food staff and room where excellent. We were there for a wedding .

Attended for a wedding, staff were excellent.

Nice hotel. Nice room, good breakfast.

very friendly staff. but wee bit pricy for drinks. first time have stayed in an only card hotel, so new expereince for me.

Enjoyed our stay

Lovely people, the room was wonderful, and enjoyed being able to walk into town!