Waldhorn Hotel

Ripped off here. Will never stay here or use Expedia ever again.

Wonderful stay. Very clean. Very comfortable. Modern amenities. Free parking. Would love to stay here again.

Wonderful stay. Very clean. Very comfortable. Modern amenities. Free parking. Would love to stay here again.

Excellent service throughout, nice, quite rooms, very good breakfast, and you can have dinner at the detached restaurant. Very happy that I found this hotel.

Great Staff and family own business. Hotel is remolded but offers the best to its customers during their stay. Recommended for business or pleasure.

I booked with Expedia, including free cancellations. After my company informed me days before my stay was to happen that I was booked elsewhere, I cancelled through Expedia, still within the cancellation window. When a few days passed, I noticed my credit card was charged, just as if I had stayed there. I contacted the hotel, and they first said I cancelled too late. Then they said to submit documentation or a confirmation of cancellation via e-mail, which I did. Two days had gone by, and nothing happened, so I contacted the hotel once again. The individual stated, again, that I had cancelled too late. Then they acknowledged receipt of the e-mail and document, yet did not respond back (almost as if it would just go away if they didnt respond). However, they then stated that I needed to have Expedia contact them with the verification of the cancellation, which is where I received the confirmation of cancellation from in the first place. I have reported this hotel to the authorities as well as filing a credit card dispute, and hopefully something will come of this. The hotel seems intent on trying to change the rules to suit themselves when I actually complied with the rules by cancelling in time. However, I still have yet to receive any sort of refund or promise of such.

I booked with Expedia, including free cancellations. After my company informed me days before my stay was to happen that I was booked elsewhere, I cancelled through Expedia, still within the cancellation window. When a few days passed, I noticed my credit card was charged, just as if I had stayed there. I contacted the hotel, and they first said I cancelled too late. Then they said to submit documentation or a confirmation of cancellation via e-mail, which I did. Two days had gone by, and nothing happened, so I contacted the hotel once again. The individual stated, again, that I had cancelled too late. Then they acknowledged receipt of the e-mail and document, yet did not respond back (almost as if it would just go away if they didn't respond). However, they then stated that I needed to have Expedia contact them with the verification of the cancellation, which is where I received the confirmation of cancellation from in the first place. I have reported this hotel to the authorities as well as filing a credit card dispute, and hopefully something will come of this. The hotel seems intent on trying to change the rules to suit themselves when I actually complied with the rules by cancelling in time. However, I still have yet to receive any sort of refund or promise of such.

Very friendly and helpful staff, hotel is a little bit isolated in terms of local amenities within walking distance. Room was clean and comfortable and quiet despite being near the road