Mansfield House Hotel

Lovely hotel but further out of town than we had expected. Restaurant closed on first night there. Otherwise perfect for our stay.

Lovely clean room. Food was amazing. Lovely staff.

A convenient stay for our purposes

More of a B&B from a different era than a hotel. It’s a nice building & we had a superior room but the modern toilet was on short-flush and took forever to noisily refill. On checkout this was explained away as being an old building..really? Most of the staff were keen to help. Sadly the various policies made us feel like more of an inconvenience than valued guests. Some of the policies are not publicised. For example the ‘hotel’ closes in the afternoon and if you don’t vacate your room by ? time then forget room cleaning or replenished supplies. arrivals after 4pm must inform in advance. Even though the restaurant is open until 11 you must be seated by 8 to select from the whole menu but they would ‘leave the pizza oven on’. I was informed by FB message that this had been their policy for years as if this was relevant and that it would have been stated in the Expedia confirmation which it wasn’t. Tip: quoting non-existent t&cs at a hotel guest who merely wants fed ain’t great hospitality. Arrived at 8.30 and allowed the full menu as if it was a special favour. Food was fine and in large quantities if that is your thing. Nearly £180 per night plus £100 on dinner and a few extras was poor value. Check out is 10.30 (medieval). 12pm check out is extra. Intrigued that the last Expedia review was 7 months ago and most are pre-pandemic. Decor eclectic with the framed mirrors in the restaurant depicting chimpanzees smoking cigars/ playing cards being the pièce de résistance.

Overall the place we ok for a one night stop over. Main issue was there was no kind of room service menu when we arrived after 9.30pm. With all shops, takeaways and restaurants closed locally at that time there was no way to eat and when a hotel is in a town where there is a lack of facilities its important that they have some kind of offering even if just a simple sandwich

Lovely stay

Second time I have stayed at this country house hotel although many years apart. Had reviewed on TA previously and raved about the place. It has changed hands since my last visit but tbh is as good if not better. Spookily got the same room as last time and it is still super. Confy bed, plenty space, nice sofa to sit and watch TV and nice en suite shower. Only very minor complaint is shower is slightly underpowered but pipes are no doubt old and pressure will be limited so can excuse that. This visit was of course during the latest lockdown and service is slightly limited although the restauarnt with full menu is still open for dining until 8pm and you can have a beer or wine. Food and service was first class and great value for money. You can't linger in the bar due to the rules but hey it was a schoolnight so no hardship there. Limited staff working and all were extremely pleasant, helpful and friendly, a credit to the establishment. Great stay once again and still a lovely place to go to. Will be back when the world returns to normal hopefully. Thanks very much.

An excellent stay. From arrival to departure the Staff were excellent. We had an evening meal, which was outstanding. The food was presented to a very high standard. The Menu on offer is vast to say the least, which made selections difficult, which was a nice problem to have! We had a lovely room which was lovely. It was our first time we have stayed and will definately not be the last. Would highly recommend the Hotel.

An excellent stay. From arrival to departure the Staff were excellent. We had an evening meal, which was outstanding. The food was presented to a very high standard. The Menu on offer is vast to say the least, which made selections difficult, which was a nice problem to have!We had a lovely room which was lovely.It was our first time we have stayed and will definately not be the last. Would highly recommend the Hotel.

Very welcoming, good room, enjoyable visit

Very pleasant hotel - friendly and accommodating staff. Room was a good size and comfortable bed.

Very pleasant hotel - friendly and accommodating staff. Room was a good size and comfortable bed.

Very nice spacious and quiet bedroom. Good food served both dinner and breakfast. Staff very friendly.

Besutiful place. Everyone is friendly. Enjoyed my stay.

Comfortable place to break long journey home from the Highlands

Wonderful hotel with attentive, friendly staff. Excellent Italian influenced restaurant. Great location in the Borders, convenient for day trips.

Wonderful place to stay. Stunning views, welcoming staff, very comfortable, spacious room.

We stayed at the hotel for 3 nights with our 2 dogs - it's lovely to find an hotel as beautiful as this one that accommodates dogs and doesn't put us in the 'dog' room. Our room was beautiful, in a quiet part of the hotel. The hotel is comfortable and tastefully decorated with many original features. The woods behind the hotel make for a very nice early morning or evening stroll and we were able to walk into the countryside and across the hills straight from the hotel's grounds. We ate in the hotel each night - the first night was a Sunday and the hotel offer soup and sandwiches only, which we knew about in advance so it wasn't a problem. The second 2 nights we ate in the restaurant and the food quality and the service were very good. Overall we were very pleasantly surprised by the overall high quality and would definitely return.

We stayed at the hotel for 3 nights with our 2 dogs - it's lovely to find an hotel as beautiful as this one that accommodates dogs and doesn't put us in the 'dog' room. Our room was beautiful, in a quiet part of the hotel. The hotel is comfortable and tastefully decorated with many original features.The woods behind the hotel make for a very nice early morning or evening stroll and we were able to walk into the countryside and across the hills straight from the hotel's grounds. We ate in the hotel each night - the first night was a Sunday and the hotel offer soup and sandwiches only, which we knew about in advance so it wasn't a problem. The second 2 nights we ate in the restaurant and the food quality and the service were very good. Overall we were very pleasantly surprised by the overall high quality and would definitely return.

Beautiful old house with lovely grounds and walks to explore. Close to town centre but tucked away.

Seeing family and enjoyed our stay, we were upgraded when we got there. The room was lovely with lovely views. And will go back again.

Staff were friendly and efficient. Food was first class. A nice well appointed room.

If you’re staying in room 11 ask to be moved, looked like a travel lodge from the 90’s, nothing like the website. Food was poor, steak had to be sent back. Wouldn’t stay again

Because we were attending a wedding in the local area didn't get to spend as much time in the hotel as I would have liked. So will deffinetly need to return to put this right! Lovely hotel pictures really don't do it justice! Our room was clean, fresh, with a ridiculously comfortable bed which made getting up for breakfast a real struggle! Well worth a stay beautiful grounds surrounding the hotel too.

Excellent hotel highly recommend

Because we were attending a wedding in the local area didnt get to spend as much time in the hotel as I would have liked. So will deffinetly need to return to put this right! Lovely hotel pictures really dont do it justice! Our room was clean, fresh, with a ridiculously comfortable bed which made getting up for breakfast a real struggle! Well worth a stay beautiful grounds surrounding the hotel too.

Excellent hotel highly recommend

One night stay. Great staff. Building very attractive and well looked after. Food also good.

Very friendly staff, good food, quiet location, and excellent value. Highly recommended!

Great food in restaurant, good choice and excellent service.

Great food in restaurant, good choice and excellent service.

On arrival we were surprised with an immediate upgrade. Mansfield House is a beautiful building with lovely rooms, a calm atmosphere and friendly, helpful staff. We would definitely stay here again.