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Best Western Hotel Prisma

Top rated by guests

Lobby

Economy Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Shower, free toiletries, hair dryer, towels

Economy Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Shower, free toiletries, hair dryer, towels

8.2Excellent

(987 Ratings)

"Very friendly staff, excellent breakfast, comfortable room and bed.Free parking on site."

Heather

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(987 Ratings)

Hotel in Neumünster

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Neumuenster with free breakfast and a sauna
This smoke-free hotel features a restaurant, a bar/lounge, and a sauna. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and dry cleaning.
Housekeeping is available on request.
Best Western Hotel Prisma offers 93 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Neumuenster hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Best Western Hotel Prisma

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Garden

Map of Neumünster

city location on map

Nearby attractions

Tierpark Hagenbeck

Wildlife Park Eekholt

Tropen-Aquarium Hagenbeck

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.2Excellent

(987 Ratings)

"Very friendly staff, excellent breakfast, comfortable room and bed.Free parking on site."

Heather

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(987 Ratings)

Hotel in Neumünster

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Neumünster

city location on map

Nearby attractions

Tierpark Hagenbeck

Wildlife Park Eekholt

Tropen-Aquarium Hagenbeck

Available Rooms

About this hotel

Hotel in Neumuenster with free breakfast and a sauna
This smoke-free hotel features a restaurant, a bar/lounge, and a sauna. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and dry cleaning.
Housekeeping is available on request.
Best Western Hotel Prisma offers 93 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Neumuenster hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(987 Ratings)

4.0 / 10.0

Very nice hotel for us on the way to Denmark. We had our dog with us, which was no problem. Good food in their restaurant.

10.0 / 10.0

Very friendly staff, excellent breakfast, comfortable room and bed.Free parking on site.

5.0 / 10.0

Cosy hotel with fantastic friendly service minded staff and properly the best breakfast we have had at a tree star hotel.

10.0 / 10.0

Very helpful staff , good breakfast, nice and clean rooms

8.0 / 10.0

Stayed with family for one night to visit Bad Segeberg Festspiele. Place is rather far away. Otherwise good hotel.

8.0 / 10.0

Everything worked out just fine. Nothing spectacular, but starting from online check-in etc, very nice 8 Garden is nice, but can be improved. - No shampoo :(

5.0 / 10.0

Verry nice hotel, we where only just passing through so we didnt have the time to use the facilities or eat breakfast, but the room was verry nice, modern and clean.

2.0 / 10.0

Room was outdated and bathroom bit unclean. Noisy room. Breakfast ok, but only one coffee machine for big hotel!

5.0 / 10.0

Fresh, clean and nice people working here!!

5.0 / 10.0

Flott hotell. Veldig god service. Nydelig frokost. Hit skal vi tilbake

4.0 / 10.0

In summary a nice stay for the weekend. I believe that everything was fully ok. A minor slip, from reception to book a table at the restaurant at arrival, but the waiter was quick to solve situation. No problem. Nice rooms, functional, clean. Overall a 4/5 rating. Approximately <2 km from city center. Nb. EV Charging facility at the parking area. 4 stations.

6.0 / 10.0

The staff was not noce. A lot of people at work at the restaurant, but noome to help.

10.0 / 10.0

Breakfast is delicious and everything is always clean

8.0 / 10.0

The room was very hot so we had to open the windows and some of the other guests was having a party just outside our room. Having drinks at the bar took forever. We had to wait 15 min for 4 drinks

10.0 / 10.0

It was a clean and spacious hotel, with great food

4.0 / 10.0

Best Western is in general a decent choice. You more or less know what you get. It is fine. This hotel though is a little old and the breakfest is okay. However, the service at check-in was excellent.

5.0 / 10.0

I was looking for hotel north of Hamburg airport on my way to Denmark and came across this one that I remembered that Inhave stayed 3 times before in a group. Good hotel, good breakfast, no problem with English and good night sleep. Their pillows was great and I’m going to send email to ask where I can buy those.

5.0 / 10.0

Fantastic experience. Thinking the hotel was a little older, I expected the same of the interior, but was pleasantly surprised with how new & fresh it all looks. I'll be coming back. Very affordable & the breakfast is fantastic. There was bacon, beautiful German buns, different sandwich meats, cheeses, fruits, yoghurt, fruit juice, coffee, tea etc. Definitely a good choice!

4.0 / 10.0

Nice hotel in the outskirts of Neumünster. Nice staff, clean hotel and a great breakfast buffé for the money.

4.0 / 10.0

Hotellet var ok

4.0 / 10.0

Fint Hotel

5.0 / 10.0

Super hotel

2.0 / 10.0

A bit worn but it was ok for our needs. Nice location. Friendly staff. Clean. Overpriced restaurant though.

3.0 / 10.0

Happy that we chose to eat in the best westerns restaurant. The steak was amazing and desserts too! We didn't expect that much from this restaurant. Best Western had thought about many needs for example in the vestibule was windshield washing equipment available. Extremely happy with our stay!

2.0 / 10.0

Decent hotel in a decent location Recommend to visit restaurant Belgrad when in town

2.5 / 10.0

Excellent place, clean and very friendly staff

6.0 / 10.0

Nice hotel. Staff at the reception unpleasant / not friendly and welcoming. Staff in restaurant very friendly but also very tired.

2.5 / 10.0

Ordered the stay 3 hours before arrival. room was clean and ready by arrival. luckily there was no longer a heatwave going on, as the only thing this hotel lacks is air condition. friendly staff, good breakfast, and late check in made this stay problem free.

10.0 / 10.0

Very good service and friendly staff. Really enjoyed my stay.👍

2.5 / 10.0

Standard size room. Crib was available. Front desk was attentive. Would stay again

2.0 / 10.0

We stopped on our way from Amsterdam to Denmark and had a nice stay. Enjoyed a very nice dinner at the hotel with excellent food and outstanding service. Breakfast was extremely nice with a nice selection of items and attentive staff who even made a nice latte for my wife. Room was what we expected and shower had plenty of hot water and great pressure. Bed was hard but actually felt good after a long day of driving. Would stay again if in the area.

4.0 / 10.0

The room was okay, but it got warm very quickly and almost impossibel to sleep at night. Ambulances driving outside of the window all day and all night. Nothing to do for children. It's a place to stay and sleep nothing more.

10.0 / 10.0

Ewery things good except 6.5 euro for a bottle of vater to the food. The manager has to concider that is graceful

4.0 / 10.0

Since I had such a bad experience with staff I wanted to speak to a manager - they told me there is no manager! A sub (temporary replacement) arrives half way through the day, then leaves 4-5 hours later. In the meantime my checkin was disgusting - after being on the road for more than 40 hours on business, the 2 night ladies couldn't work out my booking because of system issues and expected we would wait in the foyer for 3 hours while they waited for a confirmation from their head office!! They had my booking in head office system but not showing up on their local one. How is this my problem? I showed them the Expedia email confirming but this wasn't enough. Next we are only in for 1 night so no cleaning required till check out, yet at 8.30am a knock at the door by the cleaner wanting to clean our room. Why clean it at 8.30am and then clean again when we check out the same day at 11am??? Checkout is 11am, the room electricity is cut off at 11.15am, so if you're running a little late doing last minute things (packing, blow drying your hair), you should know that's how they treat their guests - like prisoners "electricity off sharp"!! I spoke with the sub manager, she didn't seem to care much though apologised but gave lots of excuses she found acceptable reasons for her staff to put the care of guests last. You'd be crazy to stay here, particularly for the price which is in the high category.

2.5 / 10.0

Amazing breakfast. Nice staff. Clean rooms.

2.5 / 10.0

Visiting on business. Staff is very friendly. Restaurant has excellent food. And perfect location.

8.0 / 10.0

Nice hotel - easy to find and nice parking fascilities

3.0 / 10.0

Overnight stay no air con so window had to be opened but next to a very busy road. Very noisy traffic noise day and night.

1.5 / 10.0

The orange- juice machine did not work at breakfast. And it took many requests to get coffee at breakfast.The room were designet for football fans - walls, chairs etc

4.0 / 10.0

I picked this hotel for its proximity and accessability to the autobhan, it was clean and the staff were friendly, I stayed there on two occasions and would have no hesitation in staying there again.