Club Bali Family Suites @Legian Beach

When we first arrived we thought that we had been conned.. the property actually sits inside another beautiful resort which is what is pictured, the property you are paying for is very old and run down looking. But we thought we wouldn’t be in the room much so it would be okay. We booked a family suite for 2 adults two children, one queen bed and a sofa bed, one tiny thin sheet for the main bed and the air conditioner was broken and stuck on 20 degrees which sounds great but it gets very cold over night. We asked for pillows and sheets for our kids We got one small decorative pillow and a thin blanket that was stiff with age and they claimed that’s all they had. And the lounge air con was also broken. 4 remotes in the room for two air cons and none actually controlled the units. We asked for more towels they were stained heavily. The bathroom has mould and the shower head is so built up with grime that the water can barely get through. This was all in the first hour. So we thought we would visit the beautiful pool, asked for pool towels and were again handed tomatoe sauce stained towels, and were told there was actually no pool on site and we could use the other resorts pool and facilities. We asked for blankets and pillows throughout the stay and were met with them not having enough. We got Bali belly and spent 12 hours listening to hammering on our wall whilst they renovated the room next to us. The resort that was pictured in the ad that we could use was beautiful.

Some apartments better than others, bed was comfortable We had small balcony, friends had big balcony in complex opposite. Not bad for price in good location close to restaurants, shopping and coffee. Felt safe, cheap option for families if no interconnecting rooms available.

Was amazing walk down to jayakata alsome pool and good food overall recommend this place we stayed 5 nights with our 3 kids and loved it

Very small hotell with rooms. Not same as expedia post. They are using from other places nearby. The staff were lovely. Just the hotel wasn't we expected

Was very good for the price. Some rooms are better than others though. I recommend a two bedroom apartment.

The staff are friendly and helpful , the building is a little dated and could do with new mattresses but overall clean and comfortable

Nothing was a problem for the staff. We felt comfortable and safe. The room was clean, fully Air Conditioned with plenty of clean water to drink. This is our second time in Club Bali located on the grounds of Jayakarta and you can't beat it for value. Thanx from Jeff & Karen

Staff were excellent. Its a bit of a fixer upper but clean. Only had one issue we had no hot water ti shower. We were offered to change rooms but as we were only there 3 days we decided not to change rooms.

We didn’t like it and left

The location was amazing and the wider property was enjoyable however the rooms need some maintenance and updating.

Great location but the rooms where a little old and cleaning/ housekeeping is every 2 nd day not daily

Always stay at this motel, first time using 2 bedroom suite, was great and good price. Overall site is not westernised, its very bali. Give location a try. Beach is 2 minute walk from motel pool. Staff are fantastic. Plenty of stores and restaurants in the area

Booked a family suit at club Bali family suits which is not actually part of the the whole hotel showing of the pictures are incorrect!!! first night we had no power, wen ever u have a shower water would leak all over the floor,toilet would always be blocked, only had a sheet on beds! Couldn’t get towels at swimming pool because the pool advertised as club bali wasn’t actually part of the hotel. There was rarely any one at the reception, very disappointing

The Water pressure was non existant in the showers, its a joke the water pressure, ( not hard to add a pump inline to push water) the toilet had to be repaired twice in 4 days as it continued to drip and needed a new cistern ( that never happened) was still leaking when we left

we just had 10 days at Club Bali and have to say it is a great place to stay, huge 2 bedroom apartment on high floor we even had sea views ,the staff were lovely very helpful especially Sriasih from the moment she greeted us to the time we checked out she was happy to help with anything we needed a big thankyou to her for making our stay even better .We would definitely recommend staying here

Club Bali is situated within the beautiful grounds of the The Jayakarta Hotel. However, it would be in the interests of Expedia to restrict its accomodation options to those that meet a minimum standard of 2/3 stars.

As expected. Was great that we could stay a couple hours later at a minimal cost

The property is old. The photos of the exterior, grassed areas and pools are of another resort. Club Bali family suites has no pools. It has a tiny fish pond at the entrance to reception. This is the closest thing to a pool that it has. Had great difficulty getting a refund and moving to a proper resort

I contacted the hotel twice via hotels.com, once by email and once by Facebook to ask if the hotel do transfers from the airport and could we please have an infant cot and never received a reply, communication very poor. I could even see they had seen my message on Facebook and just chose not to reply. We arrived late at night and so of course... no infant cot. There also weren’t any towels in our room so we had to ask for them the following morning, but due to the language barrier the housekeeping staff just kept telling us to leave our towels on the floor, which is fine... if we had towels to leave on the floor! So after a 10 minute exchange of feeling like we were accused of stealing towels they finally told us they’d bring some up. It’s an unusual set up where it’s right next to the jayakarta so you use their pool but pay cash for poolside service instead of charging to your room, and when we went to the restaurant the day after we arrived there was this strange moment where they wouldn’t seat us but couldn’t tell us why, it turns out that we had to pay our reception for breakfast and then they’d give us a ticket for us to take to the restaurant (owned by jayakarta) I’m sure we weren’t the first people to make this mistake but instead of telling us what to do, our family of four was just left standing there wondering what the hell was going on. So we just went to the coffee club next door where the service was superb and the wifi free.

I contacted the hotel twice via hotels.com, once by email and once by Facebook to ask if the hotel do transfers from the airport and could we please have an infant cot and never received a reply, communication very poor. I could even see they had seen my message on Facebook and just chose not to reply. We arrived late at night and so of course... no infant cot. There also weren’t any towels in our room so we had to ask for them the following morning, but due to the language barrier the housekeeping staff just kept telling us to leave our towels on the floor, which is fine... if we had towels to leave on the floor! So after a 10 minute exchange of feeling like we were accused of stealing towels they finally told us they’d bring some up. It’s an unusual set up where it’s right next to the jayakarta so you use their pool but pay cash for poolside service instead of charging to your room, and when we went to the restaurant the day after we arrived there was this strange moment where they wouldn’t seat us but couldn’t tell us why, it turns out that we had to pay our reception for breakfast and then they’d give us a ticket for us to take to the restaurant (owned by jayakarta) I’m sure we weren’t the first people to make this mistake but instead of telling us what to do, our family of four was just left standing there wondering what the hell was going on. So we just went to the coffee club next door where the service was superb and the wifi free.

The Jayakarta Resort is great other than the lack of sun lounges due to selfish people reserving them for extended periods when not at the pool and the ridiculous amount they charge for a Bintang (60,000 Rupiah) - around twice what you pay immediately next to the resort on the beach or street. Even much more than in nice restaurants nearby. The room was tired but about as expected as this isn't 5 star accommodation. Some of the switches on the lamps made me a little nervous. Smelled a little musty but wasn't a big bother. The cleaning left a little to be desired. You could clean you feet, walk around for 5 minutes inside and they would be black again. When our young son unfortunately threw up on the sheets they quickly replaced them, which was much appreciated. Disappointingly on check-out we were hit with a 350,000 Rupiah (approx. $35 AUD) charge as there was a small pink mark on one of the sheets from some wet bathers inadvertently being placed on the sheets. I'm sure some Napisan would have fixed them but there was no point arguing. Left a bad taste in our mouths as we left the room in tidy condition.

The Jayakarta Resort is great other than the lack of sun lounges due to selfish people reserving them for extended periods when not at the pool and the ridiculous amount they charge for a Bintang (60,000 Rupiah) - around twice what you pay immediately next to the resort on the beach or street. Even much more than in nice restaurants nearby. The room was tired but about as expected as this isnt 5 star accommodation. Some of the switches on the lamps made me a little nervous. Smelled a little musty but wasnt a big bother. The cleaning left a little to be desired. You could clean you feet, walk around for 5 minutes inside and they would be black again. When our young son unfortunately threw up on the sheets they quickly replaced them, which was much appreciated.Disappointingly on check-out we were hit with a 350,000 Rupiah (approx. $35 AUD) charge as there was a small pink mark on one of the sheets from some wet bathers inadvertently being placed on the sheets. Im sure some Napisan would have fixed them but there was no point arguing. Left a bad taste in our mouths as we left the room in tidy condition.

Very helpful staff, great location, value for money and clean comfortable rooms. Will be staying again.

Hotel is old and needs a facelift. Some minor improvements would life the rating for sure but overall would happily stay again for the price!

Hotel is old and needs a facelift. Some minor improvements would life the rating for sure but overall would happily stay again for the price!

Lovely helpful staff, clean rooms, close to everything.

Friendly and helpful staff, clean rooms with everything we wanted.

When our flight was cancelled and there were phone issues, they really help with relaying information with Expedia. They also arranged rides for us as needed.

This accommodation is all about best price for central location. Straight off the beach. The accommodation is a great base if you're like us and only need the room to sleep in and shower. The kitchen facilities are a good bonus as well. It also has the advantage of being able to use the pools of the Jayakarta (even though its tough to get a pool side seat).

We likes the kitchen for making food. Also the pool area was really nice. Good location. Downside was no wifi outsider the room, not at the pool either.

This was a great place to be if you like to stay in the hotel area with maybe small kids . The hotel is looked after well but is starting to date abit now . It has entrance to the beach and other enterance is good location to fooderires . Wifi was terrible but they said this was insulated and had technical problems .

This was a great place to be if you like to stay in the hotel area with maybe small kids . The hotel is looked after well but is starting to date abit now . It has entrance to the beach and other enterance is good location to fooderires . Wifi was terrible but they said this was insulated and had technical problems .