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Sheraton Fallsview Hotel

Top rated by guests

2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Premium bedding, in-room safe, desk, blackout drapes

Couples treatment rooms, hot tub, body treatments, hydrotherapy

Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Couples treatment rooms, hot tub, body treatments, hydrotherapy

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(6,827 Ratings)

Hotel in Niagara Falls, NY

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite.
Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Sheraton Fallsview Hotel

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Garden

Map of Niagara Falls, NY

city location on map

Nearby attractions

Fallsview Tourist Area

Horseshoe Falls

Cave of the Winds

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(6,827 Ratings)

Hotel in Niagara Falls, NY

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Niagara Falls, NY

city location on map

Nearby attractions

Fallsview Tourist Area

Horseshoe Falls

Cave of the Winds

Available Rooms

About this hotel

Family-friendly hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite.
Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(6,827 Ratings)

5.0 / 10.0

Vert good

2.0 / 10.0

I booked a one-queen room for a work conference and ran into a serious issue right away: the room had constant, loud mechanical noise. This wasn’t normal HVAC cycling — it was nonstop, day and night — and I barely slept the first night. When I asked the front desk about switching rooms, I was surprised to learn they were already aware of the problem. I was told that all one-queen rooms (about 40 of them) have the same issue and the only way around it would be to upgrade to a different room type, which wasn’t possible since my stay was company-paid. It would be helpful if the hotel and Hotels.com clearly mentioned this in the room description so guests can avoid it if they’re sensitive to noise. I bought earplugs, which helped slightly, but after four nights I still averaged only 4–5 hours of sleep. That part of the stay was rough. Outside of the noise problem, the hotel itself is solid — good amenities, a vibrant lobby, and a small but decent gym. The staff were polite enough, but they didn’t seem particularly motivated to help given the situation. Overall, the hotel has potential, but the one-queen rooms need a clear warning or a fix.

5.0 / 10.0

Great view. Clean room,

5.0 / 10.0

Room and service was awesome very nice staff and very clean rooms, beds were comfortable and room was beautiful.

2.0 / 10.0

The check -in and check-out were really bad!!!!! they were trying taking money for so many fees that I've already paid for!!!!!!! The service was extremely slow!!!!! the parking wend up the same day we arrived.

3.0 / 10.0

Not what we expected. Had to ask for so many services. No water in the room . No slippers .

5.0 / 10.0

Housekeeping was so polite and room looked beautiful and cleaned daily.

5.0 / 10.0

Rooms were very clean , staff excellent. Breakfast had an amazing variety. Great time

4.0 / 10.0

The room was clean the housekeeping staff work very hard to keep it that way. The club lounge was disappointing, little things were missing ie ice to place the yoghurt in to keep it fresh, I saw the same yoghurt cups out 3 days in a row. It would have been nice to be told that the weekends don’t have hot foods at breakfast. I wouldn’t of spent the money to book it if I’d known.

5.0 / 10.0

We were vert impressed with the staff. Super friendly and accommodating. The rooms were spacious and clean. Great amenities.

5.0 / 10.0

Clean room and bathroom

5.0 / 10.0

We had a wonderful day and loved the view from the pool deck to watch the light show on the falls.

1.0 / 10.0

Empty hair conditioner, hair in the room, smelt like wet feel. Door locked us out and we had to wait for 30 mins out for the security to come up and open it. Only brewed coffee offered, only one person in the omelet egg station, had to wait for the breakfast and the options were very limited for a four star hotel. staff looked tired and we felt sorry for them, it reflects management rather than the staff. Long line of people complaining with non of them being happy or satisfied with the response. No compensations according to a lot. Just terrible really. Last time to use this facility and will highly and actively not recommend this place to family friend colleagues and social media followers and reviews.

5.0 / 10.0

Hotel was very clean and nice. Great location and views! We enjoyed the buffet breakfast one morning…great service! Amazing views. We felt very fancy!

5.0 / 10.0

Clean, spacious room

4.0 / 10.0

To noisy, but wonderful room

5.0 / 10.0

WE found Hard Rock store

5.0 / 10.0

The hotel is beautiful, close to everything: Rainbow bridge is 5' walk, the Ferris wheel, the cruise boat, the falls (all three of them) Room was spacious with exceptional view of the falls, the fireworks, the street. Couldn't be happier. Concierge went above and beyond to help us book a transportation. The buffet with breathtaking view as well. Love every minute of my stay. Thank you.

5.0 / 10.0

It was great

5.0 / 10.0

The perfect place to stay

5.0 / 10.0

Todo excelente

4.0 / 10.0

The room was clean and bed was comfy. The AC didn't work in our 1st room. Ee asked ro have it fixed, they tried but didnt work. We asked to have a new room, jist took some convincing, finally they agreed. Moved to a similar room and AC didnt vwork well either. Overall the room was fine, we asked for the higher floors as it was our 10 yr Anniversary and stayed 2 nights.

5.0 / 10.0

The rooms were beautiful and very clean! The staff and service were great also. It was worth the money for one night for a beautiful view of the falls and fireworks through the small balcony from the comfort of our own room!

5.0 / 10.0

Had a great experience. The staff was great, house keeping was awesome and very friendly.

1.0 / 10.0

Here’s a polished version of your review that stays professional, highlights your disappointment, and increases the likelihood that management will want to reach out: ⸻ Our recent stay at this Sheraton was very disappointing and far below expectations, especially given the occasion we were celebrating. From the moment we entered our room, we noticed a strong moldy smell. The bathroom had visible mold along the shower walls, and every time we used the shower, not only did water leak all over the floor, but there was also a leak coming from the ceiling. We decided to order room service, but unfortunately that experience was just as poor. The nachos we received were cold, looked like they had been microwaved with old cheese, and were barely edible. This stay was meant to be special for us, as it marked our 1-year wedding anniversary. We specifically chose this Sheraton to remain loyal to the brand since we had stayed here on our wedding night. Sadly, the quality and service this time were far from what we had expected, and it left us feeling very disappointed. This experience has made us reconsider staying with Sheraton in the future, which is unfortunate given how meaningful this location was to us.

5.0 / 10.0

Absolutely amazing hotel! Views of Niagra Falls was just breathtaking

4.0 / 10.0

Get a room with a view - you won’t regret it especially for watching the fireworks at 10pm. We had a Juliette balcony and the view made our trip. Our kids thought it was brilliant. We only used the pool briefly and it was nice enough. Parking was a bit of a trek and expensive considering the walk.

4.0 / 10.0

Great pool

5.0 / 10.0

First class location, the view of the falls was excellent and the ease of check in was faultless. Never had an issue at all during our stay

3.0 / 10.0

Food and staff quality of service in Fallsview grand buffet breakfast is below expectation

4.0 / 10.0

Great location, Horrible pillows, definitely was not comfortable Bad experience with front desk staff, otherwise, good hotel

5.0 / 10.0

I really liked the hotel. Beautiful view of the falls and super central to all the attractions and places to visit. I was at the buffet and I really didn't like it. It had very few food options for being a Hotel **** is not well stocked. The pillows should be changed too soft, I had to put 3 to be able to raise the head. For the rest I recommend it and I would stay here again.

5.0 / 10.0

Hotel was amazing. Location was great. Clifton Hill is right around the corner. Kids had an amazing time. Will stay here again.

1.0 / 10.0

We paid for a fallsview room but were shafted with a garden view room and an exorbitant price

1.0 / 10.0

I didn’t get the room what I paid for it no balcony no water view. Hotels.com. Has to pay me back because they didn’t give me the room for what I been charged.

5.0 / 10.0

Our stay was excellent, the room was beautiful as it overlooked the Niagara Falls. Conveniently looked at the bottom of Clifton Hill, Starbucks in the lobby, great restaurants only steps away. Highly recommend.

4.0 / 10.0

Beautiful view , excellent location to Clifton hill . Second time I’ve stayed there where the bill has been wrong. Check carefully or pay up front on hotels.com . Do not use the express checkout.

5.0 / 10.0

Loved this hotel one of the best stays I’ve had. View was amazing and it’s so convenient and rooms were fabulous

4.0 / 10.0

Only thing i can really compain about is the AC in the room did not work, only way to get the room cooled down below 70 was to open the balcony door when the outside was cool.

5.0 / 10.0

Had the best time,the staff were lovely and the room was absolutely amazing.Perfect Location.Everything from start to finish.Would highly recommend.

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