Kempinski Hotel Cancun

Top rated by guests
Beach
Restaurant
Swimming pool
Hot tub
View
Don't miss out! Price and availability may change
9 / 10
Outstanding(166 Ratings)

Hotel in Cancun

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

At Kempinski Hotel Cancun, exceptional service and top-notch amenities create a memorable experience for guests.

Complimentary internet access is available in the hotel to ensure you stay connected during your visit.

Arrange your trips to and from the airport using the hotel's convenient transportation services booking.

Discover the wonders of Cancun with ease by utilizing the services provided by taxi, car hire and shuttle. Complimentary parking is available for guests.

Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.

Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Kempinski Hotel Cancun.

Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.

Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Kempinski Hotel Cancun. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber.

A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.

A few accommodations in Kempinski Hotel Cancun incorporate separate living room and balcony or terrace into their architectural arrangement.

A number of rooms feature in-room video streaming for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a coffee or tea maker, bottled water, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests.

An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at Kempinski Hotel Cancun, you can always indulge in a scrumptious meal on-site.

All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At Kempinski Hotel Cancun, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.

Conclude your days in complete tranquility by paying a visit to massage, hot tub, salon, solarium, steam room, spa and sauna for ultimate relaxation.

At Kempinski Hotel Cancun, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.

At Kempinski Hotel Cancun, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.

At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.


Amenities at Kempinski Hotel Cancun

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Garden
Laundry services
Sauna
Waterfront
Family friendly
Contactless check-in/out
Cleaning products

Map of Cancun


Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    9 / 10
    Outstanding(166 Ratings)
    9.6 / 10Outstanding·Dec 2025
    Great hotel, very caring staff, excellent location, would recommend
    9.6 / 10Outstanding·Sep 2025
    This hotel is very elegant. The room was very comfortable, and the overall atmosphere felt luxurious. The service was excellent, the staff are truly professional, attentive, and made me feel well taken care of. Breakfast was amazing. the quality is excellent fresh, flavourful, and very delicious. I highly recommend trying it. Their fine dining restaurant is also a must. The food is fantastic, and the setting is one of the most beautiful I’ve seen. Just note that there is a dress code, so bring more than sandals and shorts. The only downside for me was the pool. During the hot season, it gets uncomfortably warm since it’s fully exposed to the sun, making it difficult to enjoy a refreshing swim. Another thing to be aware of (and this applies to all Cancun hotels, not just this one) is the high resort fees, city tax, and other charges added upon arrival, even if your room is fully prepaid. These fees can add up to nearly the cost of the room itself, which feels unreasonable, but unfortunately, it’s standard practice in Cancun. Overall, despite those drawbacks, this hotel is stunning and offers a wonderful experience. I would definitely recommend it, especially for the excellent service, comfortable rooms, and outstanding dining.
    9.6 / 10Outstanding·Jun 2025
    A great place to kick back and enjoy friendly service, beautiful facility and excellent beach front.
    6 / 10Average·Jun 2024
    Don't expect the staff to kindly inform you about the airport shuttle. We waited a long time at the airport for the shuttle and eventually opted to take the shuttle from another nearby hotel. The room was okay. The shuttle ran every 30 minutes late at night. We took the shuttle at 4:30 am, and it was fine.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Kempinski Hotel Cancun. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Kempinski Hotel Cancun. Enjoy the water!

    Is Kempinski Hotel Cancun pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Kempinski Hotel Cancun?

    We found 19 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and pool.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.