Luxury Suite in Florence

Beautiful apartments right in the center of Florence, with everything within walking distance. The Santa Maria Novella train station is just a five-minute walk away, and the main attractions can be reached in about ten minutes on foot. The entrance is quite unique, resembling the entrance to a museum or a baptistery. The apartments are very bright, spacious, and comfortable, with every detail thoughtfully arranged. Everything you might need is provided. The appliances are high-end, there is a coffee machine, and complimentary tea is available. Rebecca welcomed us, explained everything about the apartment, gave helpful tips on where to go and what to see, and handed over the keys. We were also kindly offered a free late check-out. We highly recommend these apartments.

Overall Florence is a very beautiful city and the apartment is in a good location and nice house.

Our experience was not that good with this apartment. First of all, the cleaning fee is 130 Eur and that’s a lot if you take apartment just for couple of days. Parking is expensive in Florence, so better be there without car. But most frustrating was that you felt you are part of the business that only cares about their own process - you are forced to do self-checkin via system, which was not that stable and required significant time, then you are forced to pay additionally if you arrive any time outside the short check-in window. They also take additional deposit of 536 Eur to be used based on whatever they want to charge you for. We used 5 apartment in our trip in Italy. This had the worst user experience by far. Next time would take hotel instead of this apartment. Also some items, like a table in the kitchen are quite abused already.

Very clean, spacious, modern decor, lots of storing space, good location

wifi signal in the bedroom was very weak… had to go in the living room most of the time to have internet…the hallways in the building were pitch black and it was hard to find the light switch…

The location is very close to the centre, very modern and equipped with all the necessary facilities.

What could have been better is to have the possibility to check in early without paying a cost. Effectively, we only left the luggage when we checked in early and we couldn't stay at the apartment as the cleaning was still going on. That was not a problem for us but I didn't expect there to be an extra cost for this. In addition, the lack of possibility to check out later than 10am or at least to leave our luggages in the apartment created some issues given our flight times.