Palermo alla Gancia Room

Easy access to transport, close to nice restaurants and cafes. Roberta the host was always easy to contact. Had everything we needed for our stay in Palermo.

The mattress was a bit saggy (but we slept fine) and the front door's key required quite a bit of fiddling to be able to lock and unlock. Not a lot of natural light in the room.

Lovely place, well situated for exploring the city center. Very clean, good bed. Quiet corner next to a church. Roberta was very gracious to let me store my luggage the next day until I needed to catch my ferry.

The only reason I give 7 instead of 9 score is that something went wrong with the check in. I let Roberta know when I would arrive and received no extra information about the check in. Then when I got there I let them know I arrived and waited. Then after 10 minutes I did not hear anything I called but no answer. Only after half an hour waiting and calling many times I got a reply. She thought she had sent me the info on WhatsApp but did not or at least I never received it. When she found out that I had been waiting she was very sorry and apologetic. This can happen. Somewhere it went wrong. But it would have been nice if she was reachable when I called the first time. Then when I was in the building I used the key for the wrong room and somehow opened it. Then I saw some elses stuff there, fortunately not someone else. This was my mistake for not reading the info well enough about which room was mine. When I texted Roberta about my confusion she was already on her way to make sure I got settled in all right. She and her friend were very concerned for my well being. As per the other reviews I do not believe this communication mishap happened other times. So I would still go back next time in Palermo.

Muy lindo el baño y comodo

Habíamos pedido la otra habitación, esta es mas pequeña y oscura. Es en un subsuelo

La cordialità e la disponibilità dell'host. La posizione.

L'alloggio era molto caldo, con un pinguino rumorosissimo e un ventilatore (che però abbiamo "scoperto" troppo tardi) molto migliore. Stanza angusta, con piccola finestra, nemmeno lo spazio per i comodini (parlo della stanza al pian terreno). Bagno non climatizzato e molto caldo.