Hyatt House Johannesburg Rosebank

Location was great and views from the rooms are stunning

The linen was torn and breakfast was cold … rooms are very small which makes it feel a little cramped

The room exceeded expectations.

TV channels were limited.

Hyatt is well located within 5 minute walk to the Rosebank Mall, as well as restaurants, public transport etc. Breakfast is excellent, as you can see the items are curated - top notch Halaal breakfast as well. Staff are well trained, courteous and extremely helpful.

Things that could be improved, but are minor in relation to the overall experience: Breakfast could do with a bit more options like the Cape Town branch, or perhaps rotate a few options in for the next day. In the room, there wasn't liquid soap for the basin, one had to use the bottle from the shower.

The staff were friendly, courteous and helpful, and my room was cleaned to a very high standard every day. Fresh towels were also provided daily, so thank you to the housekeeping and front-of-house teams.

Unfortunately, the noise was a major issue throughout my stay. There is construction taking place immediately next to the hotel, right outside the guest room windows. During the first few days, construction started around 6:00am and finished around 5:30pm, which I could understand. However, on my fifth night (Thursday), the construction continued through the night and into the early hours of the morning. The noise was so excessive that I was unable to sleep at all that night.