Finest Retreats - Tring-on-Tor

Done our own breakfast. Location was ideal

Nothing

The cottage is old and part of characterful stonewall terrace which sits up high above Matlock, affording a great view from the cottage's downstairs and bedroom windows. There is an excellent fish n chip shop, 2/3 mins walk away. And "Newsroom" and "Farmacy" pubs are nearly, both excellent, friendly watering holes especially for craft beer lovers. With regards to the cottage, the double bed mattress was ok, as for the pillows .. :-( . Other than, not a lot to like. However, credit to the cleaners, as it is not easy to make somewhere tired like this, look relatively tidy and spotless.

Quite frankly, how does a business labelling themselves the "Finest Retreats" have the audacity to rent out such a place at a relatively high cost. Nearly everything inside the cottage was mediocre to sub standard. The sofa and futon in the lounge was reminiscent of student digs. Same goes for downstairs, bathroom suite including, no working lock on door, a swiveling toilet seat, cheap plastic bath panel and an unimpressive electric shower. Same goes for kitchen equipment (aside from an impressive gas / electric range cooker), the drawers and cupboards revealed an eclectic mix of cheap and poor quality mugs, glasses and cutlery. Kettle and toasters clearly came from the Amazon or similar basic range. The bedroom furnishings were also basic and the pillows were knackered. In short, come on guys, show this place some love. Even if you cannot afford to upgrade the bathroom / kitchen, you can at least renew pillows, bedding, provide good quality kitchen equipment, add a decent sofa etc. The cost would be a less than what you receive for one week's rent. And why not welcome your guests with some free tea/coffee/cake as many places do now. If you cannot afford or are unwilling to take such measures, then stop calling yourselves "Finest Retreats" and lower your price. Lastly, for us, the cottage location away from the road / parking, down a steep uneven path (+ steps leading up to door) was no issue to us, but it will be to some. Your literature should make this clear so folk less able are not caught out.

Nowhere comfortable to sit. Had to borrow tools from a neighbour to open the key box to get in. The sink didn’t drain. Generally very disappointed in the standard of accommodation.

Overall location was great... beautiful area... Location of house however slightly problematic...see below

Property had not been cleaned upon arrival...dirty linen still on floor and beds not made thus after contacting emergency nr. had to wait for cleaners to arrive before we could settle in and eat s.th. and relax. Also access was not great, had to park uphill some 100 yards away...or even more at times as spaces on main road occasionally already filled. Also t.v. at times did not work properly however thankfully internet worked fine.

Beautiful location with amazing views, neighbours very friendly

Reasonably comfortable.

T V was inadequate. General programmes could not be watched as picture became unstable. Other specific channels were ok. Stove did not work, unable to prepare frozen pre-cooked meals.

Location

Property not clean, generally poor standard cleaning doesn't seem to have been cleaned very well between guests , black mold on all silicone joints- bathroom and kitchen, kitchen sink worktop becoming rotten, All doors not being able to close easily, shower curtain in disgusting state, vacuum cleaner not been emptied in months, carpets dirty,

The view from the property was very nice due to its location. But this was probably the only good thing.

Firstly, attempting to get to the property is quite a farce, it is down a very steep bank or up very steep steps with no parking beside the property. There is very little to no warning about how steep the journey to the property is. When entering the property, we found the furniture downstairs to be dreadfully uncomfortable and the cupboard handles to be sticky and generally unclean. When venturing upstairs, the property only got worse and needed a serious clean as there were cigarette butt's underneath the double bed. This fact is only made worse by how impolite the 'House Rules' are written in the booklet downstairs. The next morning things only got worse when the shower only dribbled, it was more effective standing in the rain. And the fridge almost toppled onto my mother's feet when she opened it as it is not attached to anything whatsoever despite being built in. Overall, the property was a complete disaster and unworthy of the current price. You would be better looking elsewhere for somewhere to stay even if it was further afield from the town, after all the only way back up to the property from the town is up an extremely steep hill. It is unclean, unsafe and generally unfriendly.